Service Manager/ Floor Manager

MG Two Wheelers; Chennai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

MG Two Wheelers in Chennai is seeking a Service Manager to lead a team of service technicians at our two-wheeler dealership. You will coordinate with the Main Company to align day-to-day targets, communicate progress, and drive service performance.

The role requires sound knowledge of two-wheeler mechanical and electrical systems, spares, and related subsystems, with strong communication and coordination skills to maintain smooth operations with floor managers and service staff.

Qualifications

• Manages a team of service technicians and customer care staff at a two-wheeler dealership service section.
• Proficient in coordinating with the main company and aligning day-to-day targets.
• Capable of achieving service targets and maintaining coordination with floor managers and service staff.

Responsibilities

• Lead and manage a team of service technicians and customer care staff to ensure service targets are met.
• Interact, coordinate and communicate with the Main Company (TVS) regarding daily targets and achievements.
• Maintain coordination with Floor Manager and Service Technicians to ensure smooth service operations.

Job description

Role & responsibilities:

The service manager should be a talented personality to manage a team of service Technical Persons of a two wheele dealership service section. Capable to interact, co ordinate and communicate with the Main Company. Should be able to achieve the given sevice targets & goals, day to day basis and maintain co ordination with Floor Manager/Service Technicians.

Should have a sound knowledge in two wheeler mechanical / electrical / spares & all connected systems.

Should have a good talent in interacting, communicating and corresponding with the Main Company (TVS) with regard to day to day targets, achievements, etc. , In addition, able to mange a team of Customer Care Executives, PSF and Service Advisors.