General Manager

Maline Automotive; Patna; On-site; INR 400,000 - 800,000; Full time

Job summary

Maline Automotive in Patna, India, seeks a capable Showroom & Service Center Manager to oversee daily operations, sales, service, and customer relationships. The role requires guiding cross-functional teams and driving performance to meet targets.

The ideal candidate will have strong leadership and communication skills, experience in the automobile sector, and a focus on customer satisfaction and process optimization.

Qualifications

• Experience in automobile or two-wheeler industry preferred.
• Good leadership, communication, and management skills.
• Ability to manage teams and handle business operations.
• Strong problem-solving and decision-making skills.
• Target-oriented approach with good customer-handling abilities.

Responsibilities

• Manage overall showroom and service center operations.
• Handle sales, service, and customer relationship activities.
• Supervise and guide sales, service, and support teams.
• Monitor business performance and ensure achievement of targets.
• Handle customer complaints and ensure customer satisfaction.
• Manage staff performance, daily operations, and reporting.
• Coordinate with management, vendors, and other departments.
• Maintain operational records and ensure smooth business functioning.

Skills

Leadership

Communication

Management

Job description

Role & responsibilities

• Manage overall showroom and service center operations.
• Handle sales, service, and customer relationship activities.
• Supervise and guide sales, service, and support teams.
• Monitor business performance and ensure achievement of targets.
• Handle customer complaints and ensure customer satisfaction.
• Manage staff performance, daily operations, and reporting.
• Coordinate with management, vendors, and other departments.
• Maintain operational records and ensure smooth business functioning.

Preferred candidate profile

• Experience in automobile or two-wheeler industry preferred.
• Good leadership, communication, and management skills.
• Ability to manage teams and handle business operations.
• Strong problem-solving and decision-making skills.
• Target-oriented approach with good customer-handling abilities.