Service Manager

Corporate Resource Consultants; NTR, Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Corporate Resource Consultants seeks a seasoned service operations leader to head and manage the overall service operations across assigned regions.

The ideal candidate will drive superior customer support, develop dealer service capabilities, manage complaints, control warranties, and resolve technical issues in the tractor or farm equipment manufacturing environment.

Qualifications

• 8 to 14 years of experience in after-sales service or customer support in tractor or farm equipment manufacturing.
• Roles include leading service operations and dealer support, and managing warranties and technical issues.

Responsibilities

• Lead and manage overall service operations across assigned regions.
• Ensure superior customer support and dealer service capability development.
• Oversee effective complaint management, warranty control and technical issue resolution.

Skills

Customer service

Technical support

Complaint handling

Education

Agriculture Graduate

B.Tech Mechanical

Diploma Mechanical

Job description

To lead and manage the overall service operations across assigned regions by ensuring superior customer support, dealer service capability development, effective complaint management, warranty control, technical issue resolution,

Required Candidate profile

Agriculture Graduate / B. Tech Mechanical /Diploma Mechanical with 8 to 14 years exp in After sales service / customer support with any Tractor or Farm equipement manufacturing company