Service Engineer - Technical Sales

Indian Manpower Services; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Indian Manpower Services is seeking a skilled Service Engineer specializing in Technical Sales to join our tyre and rubber machinery team. The role focuses on understanding client needs, installing and commissioning equipment, and delivering reliable maintenance.

You will troubleshoot issues, train customers, and collaborate with the sales team to grow business while maintaining strong relationships. Independent work and teamwork are essential to succeed in this dynamic industry.

Qualifications

• Evidence of sales and service experience in technical products.
• Knowledge of tyre and rubber machinery installation and maintenance.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and client-facing skills.
• Ability to work independently and in a team.
• Wamiliarity with client training and service delivery.

Responsibilities

• Engage with clients to understand their technical needs and provide tailored solutions.
• Conduct installations and commissioning of tyre and rubber machinery at client sites.
• Troubleshoot and resolve technical issues promptly to minimize downtime for clients.
• Provide ongoing maintenance support and training to clients on machinery operation.
• Collaborate with the sales team to identify new business opportunities and enhance customer relationships.
• Maintain accurate records of service activities and customer interactions.

Skills

Technical sales

Tyre & rubber machinery

Installations

Troubleshooting

Communication

Teamwork

Job description

We are seeking a skilled Service Engineer specializing in Technical Sales to join our dynamic team.

The ideal candidate will have a strong background in sales and service, particularly within the tyre and rubber machinery sector. This role is crucial for ensuring customer satisfaction through effective installation, commissioning, and maintenance of our products.

Key Responsibilities:

• Engage with clients to understand their technical needs and provide tailored solutions.
• Conduct installations and commissioning of tyre and rubber machinery at client sites.
• Troubleshoot and resolve technical issues promptly to minimize downtime for clients.
• Provide ongoing maintenance support and training to clients on machinery operation.
• Collaborate with the sales team to identify new business opportunities and enhance customer relationships.
• Maintain accurate records of service activities and customer interactions.

Required Skills:

• Proven experience in sales and service, with a focus on technical sales.
• Strong knowledge of tyre and rubber machinery, including installation and maintenance processes.
• Excellent troubleshooting skills and the ability to work under pressure.
• Strong communication and interpersonal skills to effectively engage with clients.
• Ability to work independently and as part of a team.

If you are a motivated individual with a passion for technical sales and service, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service and innovative solutions to our clients in the tyre and rubber machinery industry.