Service Engineer CCTV, Fire Alarm and ELV Systems

Hadwise Technologies; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Hadwise Technologies is seeking a skilled Field Service Engineer to install, test, and maintain CCTV, Fire Alarm, and ELV systems at customer sites across India. The role demands hands-on hardware, software, and networking support with strong problem-solving abilities.

You will conduct site surveys, configure IP devices, and coordinate with project teams to ensure compliance with safety standards. Some travel across India is required.

Qualifications

• Experience: 5 years in ELV, CCTV, Fire Alarm or related fields.
• ITI / Diploma / BE / BTech in Electronics or related specialization.
• Basic IP networking knowledge (TCP/IP, LAN, PoE).
• Practical knowledge of Addressable & Conventional Fire Alarm Systems.

Responsibilities

• Install, test, maintain CCTV, Fire Alarm and ELV systems at sites.
• Provide technical support for CCTV, NVR/DVR, IP Cameras, PoE switches, Fire Alarm panels.
• Conduct site surveys and prepare technical installation solutions.
• Diagnose faults in hardware, software, networking, and systems.
• Prepare service/maintenance and site reports.
• Coordinate with customers and internal teams for timely resolutions.
• Travel to project locations across India as required.

Skills

Field service

ELV

CCTV

Fire Alarm

Security Systems

IP Networking

Education

ITI / Diploma

BE / BTech

B.E. / B.Tech Electronics

B.Sc. (technical)

Tools

NVR/DVR

PoE Switches

IP Cameras

Fire Alarm Panels

Job description

Roles & Responsibilities

• Install, configure, test, commission, maintain, and troubleshoot CCTV, Fire Alarm and ELV systems at customer/project sites.
• Provide technical support for IP/Analog CCTV, NVR/DVR, IP Cameras, PoE Switches, Fire Alarm Panels, Detectors, MCPs, Sounders and Modules.
• Conduct site surveys to understand customer requirements and prepare technical solutions for system installation and integration.
• Diagnose and resolve hardware, software, networking, communication and system-related faults.
• Carry out Preventive Maintenance (PM), Breakdown Maintenance (BM), AMC activities and emergency service calls.
• Perform testing, commissioning and functional checks of Fire Alarm and CCTV systems.
• Configure IP addresses, network devices, NVRs, cameras and other associated equipment.
• Assist in integration of Fire Alarm, CCTV, PA System, Access Control, PLC/SCADA and other ELV systems.
• Conduct system demonstrations and provide customer training on operation, maintenance and basic troubleshooting.
• Prepare service reports, installation/commissioning reports, maintenance reports and site documentation.
• Coordinate with customers, project teams, vendors and internal technical teams for timely resolution of site issues.
• Ensure all work is carried out in accordance with project specifications, safety requirements and applicable industry standards.
• Maintain proper records of spares, replaced components, tools and site activities.
• Willingness to travel to different project locations across India as per business requirements.

Desired Candidate Profile

• Experience: 05 years in Field Service Engineering, ELV, CCTV, Fire Alarm, Security Systems or related technical fields.
• Candidates with experience as CCTV Engineer/Technician, Fire Alarm Engineer/Technician, ELV Engineer/Technician or Service Engineer are preferred.
• Qualification: ITI / Diploma / B.E. / B.Tech in Electronics, Electrical, Electronics & Telecommunication, Instrumentation or related specialization.
• B.Sc. candidates with relevant technical/service experience may also be considered.
• Basic knowledge of IP Networking, TCP/IP, LAN, PoE, NVR/DVR and CCTV configuration will be an advantage.
• Practical knowledge of Addressable & Conventional Fire Alarm Systems is preferred.