Customer Service Engineer - Gandhidham, Gujarat

Toyota Material Handling India; Gandhidham; On-site; INR 320,000 - 460,000; Full time

Job summary

Toyota Material Handling India in Gandhidham seeks an Engineer to join the Service team. You will work onsite with MHE and other industrial equipment, reporting to the Team Leader. The role demands hands-on technical skills and strong communication.

Diploma in Mechanical / Electrical / Automobile / Mechatronics Engineering and 3–5 years post-qualification experience are required. Willingness to travel and valid driving licenses are preferred, along with proficiency in MS-Office.

Qualifications

• Diploma in Mechanical / Electrical / Automobile / Mechatronics Engineering.
• 3–5 years post-qualification experience.
• Willingness to travel and valid driving licenses preferred.

Responsibilities

• Hands-on experience at customer sites in MHE / industrial equipment / automotive sectors.
• Resolve technical issues in mechanical, electrical, and hydraulic systems at customer sites within target times.
• Generate and manage parts and service business in the assigned area / customer base.
• Keep the Territory Service Manager updated on critical customer issues.
• Daily/weekly reporting to the Territory Service Manager on task progress.

Skills

Communication

MS-Office

Education

Diploma in Mechanical / Electrical / Automobile / Mechatronics Engineering

Job description

Job Details

Designation: Engineer

Department: Service

Reporting to: Team Leader

Location: Gandhidham

Branch: Ahmedabad

Job Type: On-roll

Responsibilities

Primary Responsibilities

• The candidate should have hands on experience of working at customer site in MHE / Industrial Equipment / Automotive / Construction & Mining Equipment
• Must be able to resolve Technical issues in Mechanical, Electrics and Hydraulics troubleshooting at Customer site in the defined target time.
• Must be able to Generate & manage Parts and service business in the assigned area / Customer base
• Keep the Territory Service Manager updated regarding critical issues faced by customer
• Daily / Weekly reporting to TSM on the progress of tasks assigned for the assigned area / customer base

Secondary Responsibilities

• Must have good Communication and Customer Handling Skill
• Negotiation and Selling Skills

Qualifications & Experience

Essential Qualification

• Diploma in Mechanical / Electrical / Automobile / Mechatronics Engineering

Experience

• 3-5 Years post Qualification

Competencies & Skills

Competencies Required

• Must have good command over written and verbal communication
• Good in MS-Office

Other Requirements

• Must be willing to Travel
• Must have valid 4 Wheeler, 2 Wheeler Driving License

Languages

• English
• Hindi
• Gujarati

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.