Service Engineer - Ahmedabad

FAAC Group; Ahmedabad District; On-site; INR 350,000 - 520,000; Full time

Job summary

Magnetic FAAC India Pvt Ltd is seeking a Service Engineer for its Ahmedabad location. The role involves providing timely technical support, handling installation, commissioning, preventive maintenance, troubleshooting, and breakdown service to ensure customer satisfaction and minimize equipment downtime.

The candidate should have a Diploma or Graduate degree, with 2+ years of service experience and good communication skills. The position requires on-site work in Ahmedabad with travel as needed.

Qualifications

• Diploma or Graduate degree required.

Responsibilities

• Troubleshoot and identify technical problems during service calls.
• Provide timely installation, commissioning and preventive maintenance.
• Handle breakdown service and troubleshooting to minimize downtime.
• Respond to customer complaints and service calls on time with professional communication.
• Identify root causes and suggest preventive actions to avoid recurrence.
• Recommend spare parts and ensure timely closure of issues.

Skills

Good communication

Education

Diploma / Graduate degree

Job description

Job Opening: Service Engineer – Ahmedabad

About FAAC Technologies

FAAC Technologies is a global leader in access automation and parking solutions, with over 3,800 employees in 31 countries across 5 continents. Headquartered in Bologna, Italy, and founded in 1965, we design innovative systems that simplify and secure the movement of people and vehicles—whether through automated gates, access control, doors, or smart parking solutions. Our two main business areas, Access Solutions and Parking Solutions, serve customers worldwide with a commitment to quality, innovation, and service.

Working in Sales at FAAC Technologies

At FAAC Technologies, working in Installation & Service means solving real challenges with smart technology in a human-centered and ethically grounded environment.

You’ll be part of a culture of lifelong learning that sparks the growth of innovation, where your voice is heard, and your contribution is fairly recognized.

Here, strong interpersonal bonds foster a sense of belonging — and a shared ambition to grow into some of the most capable and respected service professionals in our industry.

Here, your ideas open doors. Your talent opens opportunities and, together, we open worlds

Your Role

Magnetic FAAC India Pvt Ltd is currently looking for a Service Engineer for its location Ahmedabad. To provide timely and effective technical support to customers by handling installation, commissioning, preventive maintenance, troubleshooting, and breakdown service. Ensure customer satisfaction, minimize equipment downtime, and support the smooth operation of products and systems.

Key Responsibilities

• Troubleshoot and identify technical problems.
• Find the root cause and provide solutions.
• Support PPM, breakdown calls, installation, and commissioning.
• Respond to customer complaints and service calls on time.
• Communicate professionally with customers and ensure satisfaction.
• Identify repeated problems and suggest preventive actions.
• Identify and recommend the required spare parts.
• Follow up on pending issues and ensure timely closure.

Must have:

• Diploma / Graduate degree.
• Min 2+ years of experience in service
• Good communication skills.