Service Engineer - Ahmedabad

FAAC Spa; Ahmedabad District; On-site; INR 300,000 - 550,000; Full time

Job summary

FAAC India Pvt Ltd is seeking a Service Engineer in Ahmedabad to provide timely technical support, handle installation, commissioning, preventive maintenance, troubleshooting, and breakdown service.

The role focuses on reducing downtime, ensuring customer satisfaction, and enabling smooth operation of FAAC systems. The ideal candidate has a diploma or degree and at least 2 years of service experience with strong communication skills.

Qualifications

• Diploma or graduate degree is required.
• Minimum 2+ years of service experience.
• Good communication skills are essential.

Responsibilities

• Troubleshoot and identify technical problems.
• Provide root cause analysis and solutions.
• Support preventive maintenance, breakdown calls, installation, and commissioning.
• Respond to customer complaints and service calls on time.
• Communicate professionally with customers to ensure satisfaction.
• Identify repeated problems and suggest preventive actions.
• Identify and recommend required spare parts.
• Follow up on pending issues and ensure timely closure.

Skills

Good communication

Customer service

Troubleshooting

Education

Diploma / Graduate degree

Job description

Job Opening: Service Engineer – Ahmedabad

About FAAC Technologies

FAAC Technologies is a global leader in access automation and parking solutions, with over 3,800 employees in 31 countries across 5 continents. Headquartered in Bologna, Italy, and founded in 1965, we design innovative systems that simplify and secure the movement of people and vehicles—whether through automated gates, access control, doors, or smart parking solutions. Our two main business areas, Access Solutions and Parking Solutions, serve customers worldwide with a commitment to quality, innovation, and service.

Working in Sales at FAAC Technologies

At FAAC Technologies, working in Installation & Service means solving real challenges with smart technology in a human-centered and ethically grounded environment.

You’ll be part of a culture of lifelong learning that sparks the growth of innovation, where your voice is heard, and your contribution is fairly recognized.

Here, strong interpersonal bonds foster a sense of belonging — and a shared ambition to grow into some of the most capable and respected service professionals in our industry.

Here, your ideas open doors. Your talent opens opportunities and, together, we open worlds

Your Role

Magnetic FAAC India Pvt Ltd is currently looking for a Service Engineer for its location Ahmedabad. To provide timely and effective technical support to customers by handling installation, commissioning, preventive maintenance, troubleshooting, and breakdown service. Ensure customer satisfaction, minimize equipment downtime, and support the smooth operation of products and systems.

Key Responsibilities

• Troubleshoot and identify technical problems.
• Find the root cause and provide solutions.
• Support PPM, breakdown calls, installation, and commissioning.
• Respond to customer complaints and service calls on time.
• Communicate professionally with customers and ensure satisfaction.
• Identify repeated problems and suggest preventive actions.
• Identify and recommend the required spare parts.
• Follow up on pending issues and ensure timely closure.

Must have:

• Diploma / Graduate degree.
• Min 2+ years of experience in service
• Good communication skills.