Service Engineer

ACG; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

ACG in Mumbai, India, seeks a Service Engineer with 14 years of hands-on experience in industrial automation, pharmaceutical packaging, track & trace, or related equipment. The role centers on supporting customers at site installations and maintenance.

You will troubleshoot across electrical, electronics, mechanical, PLCs, networking and software, perform installations, commissioning, preventive maintenance, system upgrades, and provide expert technical support to ensure uptime and customer

Qualifications

• 14 years of experience in industrial automation or pharmaceutical machinery.
• Hands-on troubleshooting across electrical, electronics, mechanical, automation, pneumatics, PLC, networks, and software.
• Willingness to travel extensively to customer sites.

Responsibilities

• Installation at customer sites and commissioning.
• Preventive maintenance and site service tasks.
• Troubleshooting breakdowns and upgrades; system optimization.
• Provide technical support and clear communication to customers.

Skills

Electrical & Troubleshooting

Electronics & Hardware

Mechanical & Pneumatics

PLC, Automation & Senso

Industrial Networking & Software

Industrial Camera & Vision Systems

Barcode Scanner & Printer

Database & SQL

Track & Trace / Serialization

System Integration & Communication

Database Server / Linux / IIS

Preventive Maintenance & Documentation

Job description

1

Service Engineer Technical Job Description

Experience: 14 Years
Position: Service Engineer
Department: Service / Technical Support
Industry: Pharmaceutical Packaging / Track & Trace / Industrial Automation
Travel: Willingness to travel extensively to customer sites

Job Profile

We are looking for a technically skilled Service Engineer with 14 years of experience in industrial automation, pharmaceutical machinery, packaging machines, inspection systems, serialization/Track & Trace, or similar equipment.

The candidate should have strong hands‑on troubleshooting knowledge across Electrical, Electronics, Mechanical, Automation, Pneumatics, PLC, Industrial Networking, Computer Hardware, Operating Systems, and Database/Software.

The role requires working at customer sites for installation, commissioning, preventive maintenance, breakdown troubleshooting, system upgrades, and technical support.

Technical Skills

Must Have Skills

• 1. Electrical & Electrical Troubleshooting
• 2. Electronics & Hardware
• 3. Mechanical & Pneumatics
• 4. PLC, Automation & Senso
• 5. Industrial Computer, Networking & Software Troubleshooting

Good to Have Skills

• 6. Industrial Camera & Vision Systems
• 7. Barcode Scanner & Printer
• 8. Database & SQL
• 9. Track & Trace / Serialization
• 10. System Integration & Communication
• 11. Database Server / Linux / IIS
• 12. Preventive Maintenance & Documentation

Experience

1- 4 years of hands‑on experience in one or more of the following:

• Industrial Automation
• Pharmaceutical Machinery
• Packaging Machinery
• Track & Trace / Serialization
• Vision Inspection Systems
• Electrical & Automation Systems
• PLC/HMI-based Machines
• Industrial Equipment Service
• Machine Installation & Commissioning
• Technical Field Service