Profile Title
Electrical Service Engineer
Location
Pune
Work Type
On-the-field/On-site
Company Profile
Growloc is a leading Agri-tech company in India specialising in IoT solutions for farm management. We empower farmers with innovative technology to optimise resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc is committed to creating a more sustainable and productive future for Indian agriculture.
Job Description
Growloc Pvt Ltd. is seeking a highly motivated and skilled Electrical Service Engineer to join our dynamic team. This role will involve providing on-site service, maintenance, and troubleshooting of electrical equipment and systems to our valued clients.
Key Responsibilities
- On-site Service and Maintenance:
- Perform preventative maintenance checks and repairs on a variety of electrical equipment, including motors, generators, transformers, switchgear, control panels, relay and SMPS wiring, controller wiring.
- Troubleshoot and diagnose electrical faults using appropriate diagnostic tools.
- Conduct field repairs and replacements of components as needed.
- Ensure all work is performed safely and in accordance with relevant electrical safety standards and regulations.
- Customer Interaction: Build and maintain strong relationships with clients. Provide excellent customer service, including clear and concise communication regarding service updates, troubleshooting, and recommendations. Address customer concerns promptly and professionally.
- Technical Support: Provide technical support to clients over the phone or remotely. Assist with system upgrades and installations. Document all service activities accurately and completely in company records.
- Travel: Travel to customer sites within and outside of Pune as required (approximately 40% travel time).
- Other Duties: Participate in ongoing training and professional development to enhance skills and knowledge. Assist with the development and improvement of service procedures and documentation. Contribute to a positive and collaborative team environment.
Qualifications
- Diploma or bachelor's degree in electrical engineering or a related field.
- Minimum 1-3 years of experience in industrial electrical maintenance and repair.
- Strong understanding of electrical principles, including AC/DC circuits, power distribution, and control systems.
- Experience with panel wiring and panel design.
- Knowledge of relevant electrical safety standards (e.g., NEC, IEC).
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
About Growloc
At Growloc, we value innovation, collaboration, and a commitment to making a positive impact. Join our team and play a pivotal role in revolutionising agriculture with cutting-edge technology.
Skills
- customer
- troubleshooting
- agriculture
- maintenance