Service Engineer

Electro Pneumatics and Hydraulics India Pvt Ltd; Chakan; On-site; INR 300,000 - 520,000; Full time

Job summary

Electro Pneumatics and Hydraulics India Pvt Ltd invites experienced service engineers to support customers in after-sales activities across Maharashtra. The role covers installation, commissioning, and troubleshooting queries, with field visits to customer sites.

You will troubleshoot electrical/electronic issues, collaborate with production, engineering and QA teams, and ensure timely completion of tasks with strong customer satisfaction. 3–6 years of experience and a Diploma/B.Tech/B.E.

Qualifications

• 3–6 years of experience in Service Engineering or related after-sales support.
• Diploma/B.Tech/B.E. from a recognized institution in any specialization.
• Excellent communication skills for interaction with customers and internal stakeholders.
• Strong understanding of electrical/electronic concepts and practical application.

Responsibilities

• Provide after sales support to customers by resolving queries related to machine installation, commissioning, and troubleshooting.
• Conduct field service activities such as site visits and machine installations at customer premises.
• Troubleshoot complex electrical/electronic issues using problem-solving skills.
• Collaborate with production, engineering, and quality assurance to resolve customer complaints efficiently.
• Ensure timely completion of tasks while maintaining high levels of customer satisfaction.

Skills

Communication skills

Electrical concepts

Education

Diploma/B.Tech/B.E.

Job description

Roles and Responsibilities

• Provide after sales support to customers by resolving their queries and issues related to machine installation, commissioning, and troubleshooting.
  


• Conduct field service activities such as site visits, machine installations, and commissioning at customer premises.
  


• Troubleshoot complex technical issues with machines using problem-solving skills and knowledge of electrical/electronic principles.
  


• Collaborate with cross-functional teams including production, engineering, and quality assurance to resolve customer complaints efficiently.
  


• Ensure timely completion of all assigned tasks while maintaining high levels of customer satisfaction.
  

Desired Candidate Profile

• 3-6 years of experience in Service Engineering or a related field (after sales support).
  


• Diploma/B.Tech / B.E. degree from a recognized institution in any specialization.
  


• Excellent communication skills for effective interaction with customers and internal stakeholders.
  


• Strong understanding of electrical/electronic concepts and ability to apply them effectively in real-world scenarios.