Service Technician

ATS ELGI Ltd.; NTR, Dehradun, Bengaluru; On-site; INR 250,000 - 420,000; Full time

Job summary

ATS ELGI Ltd. is seeking a Service Technician to service and maintain equipment at customer sites.

The role involves troubleshooting, breakdown repairs, preventive maintenance, and assisting with installation and commissioning under guidance from the Service Engineer or Regional Service Manager. The candidate should have an ITI or Diploma in Mechanical, Electrical, Automobile, or related engineering discipline with 1–4 years of relevant experience, strong communication, safety awareness, and

Qualifications

• ITI or Diploma in Mechanical, Electrical, Automobile or related engineering discipline (1–4 years experience).
• Hands-on experience in troubleshooting, breakdown repairs, preventive maintenance, and component replacement.

Responsibilities

• Attend equipment breakdown calls, identify faults, perform troubleshooting and authorized repairs to restore functionality within timelines.
• Perform preventive maintenance, routine servicing, inspections and component replacements as per checklists.
• Assist with equipment installation, commissioning, functional testing and trial runs at customer sites.
• Maintain service reports, job cards, breakdown records, maintenance checklists and parts usage; update MIS within timelines.
• Escalate complex issues to Service Engineer as needed.

Skills

Troubleshooting

Preventive maintenance

Equipment servicing

Documentation

Safety awareness

Education

ITI or Diploma in Mechanical/Electrical/Automobile

Job description

Role & responsibilities

Job Purpose

The Service Technician is responsible for equipment servicing, breakdown maintenance, preventive maintenance, troubleshooting, and repairs at customer locations. The role involves assisting with installation and commissioning, ensuring equipment functionality, and resolving customer complaints under the guidance of the companys Service Engineer or Regional Service Manager.

Educational Qualification / Experience Required

The candidate should possess an ITI or Diploma in Mechanical, Electrical, Automobile, or a related engineering discipline, with 1–4 years of relevant experience in equipment servicing and maintenance. Hands-on experience in troubleshooting, breakdown repairs, preventive maintenance, and equipment component replacement is preferred. Basic knowledge of service tools, technical manuals, and safety procedures is essential.

Key Responsibilities

The technician is responsible for attending equipment breakdown calls, identifying faults, performing troubleshooting, and carrying out authorized repairs to restore equipment functionality within the agreed timelines. Complex technical issues must be escalated to the Service Engineer.

The role involves performing preventive maintenance, routine servicing, equipment inspections, and component replacements as per prescribed checklists. The technician will also assist with equipment installation, commissioning, functional testing, and trial runs at customer sites.

The role holder is responsible for maintaining service reports, job cards, breakdown records, maintenance checklists, and details of spare parts used. Service documentation and MIS must be updated and submitted within the prescribed timelines.

Required Skills and Competencies

The candidate should have practical troubleshooting skills, knowledge of equipment components, preventive maintenance practices, and basic diagnostic techniques. Good communication, customer-handling skills, teamwork, safety awareness, and documentation skills are required.

Employment and Reporting Structure

The position will be on a contractual basis through a third-party payroll provider. The technician will work under the functional guidance of the company’s Service Engineer or Regional Service Manager, while payroll and employment-related administration will be managed as per the third-party contractual arrangement.