Service Engineer

Ksquare Energy Pvt. Ltd.; Gujarat; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Attractive salary package

Sports activity support

Team building events

Job summary

A leading solar energy solutions provider in India is seeking a service engineer to ensure the smooth functioning of technical systems. You will diagnose and troubleshoot issues, provide technical support, and handle customer inquiries. A diploma in Electrical Engineering is mandatory, along with experience in the solar industry. This full-time position offers an attractive salary package and various employee engagement activities, including sports sessions and training opportunities.

Qualifications

• Minimum 1 year experience in a solar company.
• Ability to handle customer inquiries.
• Strong technical knowledge related to service field.
• Minimum 1 year of experience in a solar company is preferred.
• Team collaboration and ability to work with others is important.

Responsibilities

• Diagnosis and troubleshooting of technical issues.
• Provide technical support and maintenance tasks.
• Installation and configuration of equipment.
• Maintain detailed records of service activities.
• Customer relationship management.

Skills

Technical Support

Troubleshooting

Customer Relationship Management

AutoCAD

Communication Skills

Education

Diploma in B.E. Electrical

Tools

AutoCAD

Job description

Ksquare Energy Pvt. Ltd. is a leading solar energy solution provider. We manufacture and source great variety of solar products which are supreme in quality and excellent in performance. With expertise in manufacturing of Solar Array Junction Box and comprehensive EPC solution we are a recognized brand across India.

A service engineer plays a crucial role in ensuring the smooth functioning of technical systems and equipment. Their primary responsibility involves providing technical support and maintenance services to customers. Firstly, service engineers conduct thorough assessments to diagnose and identify issues with the equipment.

Job Description

Responsibilities

• Diagnosis and Troubleshooting
• Technical Support andMaintenance Tasks
• Installation and Configuration
• Maintain detailed records of service activities
• Customer Relationship Management

Must Have

• Diploma in B.E. Electrical
• Good at Auto CAD
• Communication skill and other skills
• Minimum 1 year experience in Solar company
• TeamCollaboration and work

Nice to have

• Strong technical knowledge related to the specific field of service
• Demonstrate expertise in troubleshooting and problem-solving.
• Ability to handle customer inquiries
• Adherence to quality standards and procedures.

What We Offer

Each employee has a chance to see the impact of his work.You can make a real contribution to the success of the company.

Several activities are often organized all over the year, such as weeklysports sessions, team building events, monthly drink, and much more

A full-time position
Attractive salary package.

Employee Onboarding Trainings

12 days in a year, including

6 of your choice.

Sport Activity

Play any sport with colleagues,

the bill is covered.