Service Field Engineer

Keka Technologies Private Limited; India; On-site; INR 300,000 - 520,000; Full time

Job summary

Keka Technologies Private Limited in India is seeking a Solar Service Engineer to handle service, maintenance, troubleshooting, and technical support for solar systems.

You will diagnose issues related to solar installations, coordinate with customers and site teams for service requests, conduct site visits and preventive maintenance, and maintain service reports to ensure timely resolution of customer complaints, using clear communication and teamwork.

Qualifications

• Must have experience in the solar industry.
• Electrical engineering background is preferred.
• 1-3 years of relevant experience in solar service, maintenance, or technical support.
• Good knowledge of solar systems, electrical components, and troubleshooting.
• Good communication, problem-solving, and coordination skills.
• Willingness to travel to project sites as required.

Responsibilities

• Handle service, maintenance, troubleshooting, and technical support for solar systems.
• Diagnose and resolve technical issues related to solar installations and components.
• Coordinate with customers and site teams for service requests and issue resolution.
• Conduct site visits, inspections, and preventive maintenance as required.
• Maintain service reports and ensure timely resolution of customer complaints.

Skills

Solar service troubleshooting

Customer coordination

Site visits

Preventive maintenance

Electrical components knowledge

Education

Electrical engineering background

Job description

Handle service, maintenance, troubleshooting, and technical support for solar systems.

Diagnose and resolve technical issues related to solar installations and components.

Coordinate with customers and site teams for service requests and issue resolution.

Conduct site visits, inspections, and preventive maintenance as required.

Maintain service reports and ensure timely resolution of customer complaints.

Requirements

• Must have experience in the solar industry.
• Electrical engineering background is preferred.
• 1-3 years of relevant experience in solar service, maintenance, or technical support.
• Good knowledge of solar systems, electrical components, and troubleshooting.
• Good communication, problem-solving, and coordination skills.
• Willingness to travel to project sites as required.