Service Engineer

Alloy Enterprises; Chennai District; On-site; INR 400,000 - 640,000; Full time

Job summary

Alloy Enterprises in Chennai invites a Service Engineer to oversee installation, commissioning, and maintenance of BMS, Fire Alarm, CCTV, Access Control, and other ELV systems. You will diagnose faults, ensure uptime, and follow safety standards.

The role requires hands-on technical skills, strong customer interaction, and the ability to coordinate with contractors and internal teams. Prior experience of 2–6 years in ELV/Building Automation is preferred.

Qualifications

• Diploma or degree in Electrical, Electronics, Instrumentation, Automation, Mechatronics, or related.
• Relevant fire & security systems certifications are an advantage.
• 2–6 years of experience in installation, commissioning, or servicing ELV or Building Automation Systems.

Responsibilities

• Install, test, commission, and maintain Fire & Security Systems.
• Diagnose and resolve faults in fire alarm, CCTV, access control, and intrusion systems.
• Perform preventive and corrective maintenance per service schedules.
• Attend service calls and close customer complaints promptly.
• Maintain service reports and maintenance records.
• Coordinate with customers, subcontractors, and internal teams.
• Ensure safety, quality standards, and compliance.
• Support system upgrades and integration activities.
• Provide technical training to customers when required.
• Participate in on-call support and emergency response.

Skills

Fire Alarms

CCTV

Access Control

Intrusion Alarm

ELV Systems

BMS

PLC Basics

Electrical Schematics

Troubleshooting

Customer Service

Education

Diploma/BE in Electrical/Electronics

Job description

Job Summary

The Service Engineer will be responsible for installation, commissioning, maintenance, troubleshooting, and servicing of Building Management Systems (BMS), Fire Alarm Systems, Access Control Systems, CCTV Surveillance Systems, Intrusion Detection Systems, and other ELV/Security solutions. The role requires strong technical expertise, customer interaction skills, and the ability to ensure system uptime and compliance with safety standards.

Key Responsibilities

• Perform installation, testing, commissioning, and maintenance of Fire & Security Systems.
• Diagnose and resolve faults in fire alarm, CCTV, access control, intrusion alarm, and control systems.
• Conduct preventive and corrective maintenance activities as per service schedules.
• Attend service calls and ensure timely closure of customer complaints.
• Maintain service reports, maintenance records, and documentation.
• Coordinate with customers, subcontractors, and internal teams for project execution and service delivery.
• Ensure compliance with safety regulations, quality standards, and company procedures.
• Support system upgrades, modifications, and integration activities.
• Provide technical training and guidance to customers when required.
• Participate in on-call support and emergency breakdown response.

Required Skills & Competencies

• Knowledge of Fire Detection & Alarm Systems.
• Experience with CCTV, Access Control, Intrusion Alarm, and ELV Systems.
• Understanding of Control Systems, BMS, and PLC basics is preferred.
• Ability to read electrical schematics, wiring diagrams, and technical drawings.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service skills.
• Familiarity with safety standards and statutory compliance requirements.

Qualifications

• Diploma / Bachelor's Degree in Electrical, Electronics, Instrumentation, Automation, Mechatronics, or related discipline.
• Relevant certifications in Fire & Security Systems are an advantage.

Experience

• 2 to 6 years of experience in installation, commissioning, or servicing of Fire, Security, ELV, or Building Automation Systems.