Field Service engineer

YDU JC Air Cond & Ref Inc.- Dubai; India; On-site; INR 450,000 - 650,000; Full time

Job summary

Johnson Controls is seeking a skilled Service Engineer to install, maintain, troubleshoot, and support ELV and security systems including Access Control, CCTV, FAS and BMS. The candidate should hold a Diploma or Bachelor's in Electronics/Electrical/Instrumentation/CS with 4–5 years of hands-on experience and strong networking knowledge.

Travel to client sites is required; you will diagnose issues, perform preventive maintenance, document work, and provide training and guidance to end users.

Qualifications

• Diploma or Bachelor's in electronics, electrical, instrumentation or CS.
• Hands-on experience with ELV and security systems (4–5 years).
• Strong networking knowledge and ability to read schematics.

Responsibilities

• Install, commission, test and maintain Access Control, CCTV, FAS, and BMS systems.
• Diagnose and resolve hardware, software and network issues in security systems.
• Perform preventive and corrective maintenance per service schedules.
• Configure servers/workstations and security software.
• Monitor system performance and ensure maximum uptime.
• Prepare service reports and technical documentation.
• Travel to client sites as required and provide timely resolutions.
• Provide technical guidance and training to end users.

Skills

Access Control

CCTV

Fire Alarm Systems

BMS

Networking basics

System integration

Reading schematics

Customer communication

Willingness to travel

Education

Diploma / Bachelor's Degree in Electronics / Electrical / Instrumentation / CS

Job description

Job Summary We are seeking a skilled and experienced Service Engineer to install, maintain, troubleshoot, and support ELV and security systems, including Access Control Systems, Fire Alarm Systems (FAS), CCTV Surveillance Systems, Servers, and Building Management Systems (BMS). The candidate should have strong technical expertise, problem-solving skills, and the ability to provide timely support to clients.

Key Responsibilities

• Installation, commissioning, testing, and maintenance of Access Control, CCTV, FAS, and BMS systems.
• Diagnose and resolve hardware, software, and network-related issues in security and automation systems.
• Perform preventive and corrective maintenance activities as per service schedules.
• Configure and troubleshoot servers, workstations, and system software related to security platforms.
• Monitor system performance and ensure maximum uptime for client installations.
• Coordinate with customers to understand service requirements and provide timely resolutions.
• Prepare service reports, maintenance records, and technical documentation.
• Support system upgrades, expansions, and migration activities.
• Ensure compliance with safety standards and company procedures.
• Provide technical guidance and training to end users when required.

Required Skills & Qualifications

Diploma / Bachelor's Degree in Electronics, Electrical, Instrumentation, Computer Science, or a related field.

• Minimum 4 to 5 years of hands-on experience in:

• Access Control Systems
• Fire Alarm Systems (FAS)
• CCTV Surveillance Systems
• Server Installation and Troubleshooting
• Building Management Systems (BMS)

• Good knowledge of networking concepts, IP addressing, switches, and routers.
• Experience with system integration and troubleshooting.
• Ability to read technical drawings, schematics, and system layouts.
• Strong communication and customer-handling skills.
• Willingness to travel to client sites as required.

Preferred Certifications

• Access Control System Certifications
• CCTV/VMS Certifications
• Fire Alarm System Certifications
• BMS Vendor Certifications
• CCNA or Networking Certifications (Preferred)

Johnson Controls

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.