Service Delivery Manager - Top Bank

GIPS Consultancy; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

GIPS Consultancy in Pune, India seeks a Branch Operations Manager to oversee daily branch activities across lending, security and compliance in line with banking guidelines.

You will drive smooth operations, ensure risk controls and process adherence at branches, and maintain audit readiness including RBI inspections and incognito visits to safeguard financial integrity and customer trust.

Qualifications

• Candidates must manage daily branch operations including lending, security and compliance as per bank guidelines.

Responsibilities

• Ensure operations, risk control and process adherence at branches
• Branch Audit score
• SOAX Audit score
• Fraud prevention
• Ops risk monitoring
• RBI audits, inspections and incognito visit

Skills

Branch operations

Risk management

Lending operations

Security & safety

Compliance

Job description

• Ensure operations, risk control and process adherence at branches
• Branch Audit score
• SOAX Audit score
• Fraud prevention
• Ops risk monitoring
• RBI audits, inspections and incognito visit

Required Candidate profile

Responsible for daily operations of a full service branch office covering all aspects viz
branch operations, lending, , security and safety in accordance with the Bank's guidelines.