Service Delivery Manager - Top Bank

Chandigarh News; Chandigarh; On-site; INR 400,000 - 800,000; Full time

Job summary

Chandigarh News seeks a dedicated professional to manage daily branch operations across lending, security and compliance. The role ensures risk controls, process adherence and smooth customer services within the branch network.

The candidate will uphold RBI guidelines, monitor branch audits and implement fraud prevention measures to maintain high operational standards across all branches in Chandigarh.

Qualifications

• Daily operations of a full-service branch office
• Lending responsibilities and security procedures
• Adherence to bank guidelines and RBI standards

Responsibilities

• Ensure operations, risk control and process adherence at branches
• Branch Audit score
• SOAX Audit score
• Fraud prevention
• Ops risk monitoring
• RBI audits, inspections and incognito visit

Skills

Branch operations

Lending

Risk & security

Compliance

Job description

• Ensure operations, risk control and process adherence at branches
• Branch Audit score
• SOAX Audit score
• Fraud prevention
• Ops risk monitoring
• RBI audits, inspections and incognito visit

Required Candidate profile

Responsible for daily operations of a full service branch office covering all aspects viz
branch operations, lending, , security and safety in accordance with the Bank's guidelines.