Service Delivery Manager - Top Bank

GIPS Consultancy; Delhi; On-site; INR 600,000 - 1,000,000; Full time

Job summary

GIPS Consultancy is seeking a branch operations professional in Delhi to oversee daily operations of a full-service branch, including lending, security and safety in line with bank guidelines.

The role focuses on risk control, process adherence, and audit readiness, with responsibilities spanning RBI inspections and incognito visits to ensure compliant operations.

Qualifications

• Responsible for daily operations of a full service branch office in accordance with the Bank's guidelines.

Responsibilities

• Ensure operations, risk control and process adherence at branches
• Branch Audit score
• SOAX Audit score
• Fraud prevention
• Ops risk monitoring
• RBI audits, inspections and incognito visit

Skills

Branch operations management

Audit coordination

Risk control

Fraud prevention

Education

Bachelor's degree in commerce/business

Job description

• Ensure operations, risk control and process adherence at branches
• Branch Audit score
• SOAX Audit score
• Fraud prevention
• Ops risk monitoring
• RBI audits, inspections and incognito visit

Required Candidate profile

Responsible for daily operations of a full service branch office covering all aspects viz
branch operations, lending, , security and safety in accordance with the Bank's guidelines.