Service Delivery Manager - Top Bank

GIPS Consultancy; Coimbatore District; On-site; INR 300,000 - 600,000; Full time

Job summary

GIPS Consultancy is seeking a Branch Operations professional to manage daily branch activities in line with bank guidelines. The role covers lending, security and safety, ensuring smooth operations across the branch network.

The ideal candidate will oversee risk controls, audit readiness, and compliance with RBI and other inspections, while upholding high standards of safety and regulatory adherence.

Qualifications

• Responsible for daily operations of a full service branch office in accordance with the Bank's guidelines.

Responsibilities

• Ensure operations, risk control and process adherence at branches
• Branch Audit score
• SOAX Audit score
• Fraud prevention
• Ops risk monitoring
• RBI audits, inspections and incognito visit

Skills

Branch operations

Risk control

Lending

Security and safety

Audit readiness

Process adherence

Job description

1. Ensure operations, risk control and process adherence at branches
2. Branch Audit score
3. SOAX Audit score
4. Fraud prevention
5. Ops risk monitoring
6. RBI audits, inspections and incognito visit

Required Candidate profile

Responsible for daily operations of a full service branch office covering all aspects viz
branch operations, lending, , security and safety in accordance with the Bank's guidelines.