Service Advisor/ Floor In charge

Khalsa Motors; Nashik District; On-site; INR 260,000 - 420,000; Full time

Job summary

Khalsa Motors in Nashik is seeking an experienced Service Advisor / Floor Incharge to manage customer interactions, service coordination, job card management, and smooth workshop floor operations.

The ideal candidate should have 23 years of experience in the automobile sector with good English communication and strong customer-handling skills to coordinate with technicians for timely repairs and delivery.

Qualifications

• Graduate with good English communication skills.
• 2–3 years of experience in the Automobile/Automotive sector is mandatory.
• Good customer handling and interpersonal skills.
• Basic knowledge of vehicle repair and servicing processes.
• Strong coordination and problem-solving abilities.
• Ability to manage workshop floor activities efficiently.
• Candidates should be willing to work from Nashik, Maharashtra.

Responsibilities

• Attend to customers and understand their vehicle service and repair requirements.
• Prepare and update job cards accurately.
• Coordinate with technicians and workshop staff for timely completion of repair and service jobs.
• Handle customer complaints and service-related concerns professionally.
• Follow up on repair status and keep customers informed about progress.
• Coordinate with customers regarding additional repair/service requirements.
• Ensure smooth functioning and coordination of daily workshop floor activities.
• Monitor job progress and coordinate with technicians for timely vehicle delivery.
• Maintain effective communication between customers and workshop staff.

Skills

Good English communication

Customer handling

Interpersonal skills

Coordination

Problem-solving

Education

Graduate

Job description

Khalsa Motors is looking for an experienced Service Advisor / Floor Incharge to manage customer interactions, service coordination, job card management, and smooth workshop floor operations. The ideal candidate should have 23 years of experience in the automobile sector with good English communication and customer-handling skills.

Key Responsibilities

• Attend to customers and understand their vehicle service and repair requirements.
• Prepare and update job cards accurately.
• Coordinate with technicians and workshop staff for timely completion of repair and service jobs.
• Handle customer complaints and service-related concerns professionally.
• Follow up on repair status and keep customers informed about progress.
• Coordinate with customers regarding additional repair/service requirements.
• Ensure smooth functioning and coordination of daily workshop floor activities.
• Monitor job progress and coordinate with technicians for timely vehicle delivery.
• Maintain effective communication between customers and workshop staff.

Desired Candidate Profile

• Graduate with good English communication skills.
• 2–3 years of experience in the Automobile/Automotive sector is mandatory.
• Good customer handling and interpersonal skills.
• Basic knowledge of vehicle repair and servicing processes.
• Strong coordination and problem-solving abilities.
• Ability to manage workshop floor activities efficiently.
• Candidates should be willing to work from Nashik, Maharashtra.