Service Advisor (After Sales) – Automobile Sector

Patel Motors Pvt. Ltd.; Indore District; On-site; INR 250,000 - 400,000; Full time

Job summary

Patel Motors Pvt. Ltd. in Indore is seeking a customer-focused Service Advisor to join the after-sales team.

You will manage customer service requirements, coordinate with workshop teams, and ensure a smooth service experience from vehicle intake to delivery. Key duties include explaining repairs, preparing job cards, providing cost estimates and timelines, ensuring timely vehicle delivery with quality service, handling queries and complaints, and maintaining service records to encourage repeat

Qualifications

• Graduate (any stream).
• Good communication and presentable personality.
• Customer handling skills.
• Indore local candidate.
• Must have two-wheeler and a valid driving license.

Responsibilities

• Attend customer service requests and explain repair/maintenance work.
• Prepare job cards and coordinate with technicians/workshop team.
• Provide cost estimates and timelines to customers.
• Ensure timely delivery of vehicles with quality service.
• Handle customer queries, feedback and complaints professionally.
• Maintain service records and follow-up for repeat business.

Skills

Good communication

Customer handling

Education

Graduate (any stream)

Job description

We are looking for a customer-focused Service Advisor to join our after-sales team. The role involves managing customer service requirements, coordinating with workshop teams, and ensuring a smooth service experience from vehicle intake to delivery.

Key Responsibilities

• Attend customer service requests and explain repair/maintenance work
• Prepare job cards and coordinate with technicians/workshop team
• Provide cost estimates and timelines to customers
• Ensure timely delivery of vehicles with quality service
• Handle customer queries, feedback, and complaints professionally
• Maintain service records and follow-up for repeat business

Requirements

• Graduate (any stream)
• Good communication & presentable personality
• Customer handling skills
• Indore local candidate
• Must have two-wheeler & valid driving license

Salary

As per market norms + incentives