Service Advisor

Gurudev Motors; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Gurudev Motors in Ambattur, Chennai invites applications for a Service Advisor at the car showroom. The position requires 2+ years of experience, with qualification of any degree or diploma.

You will interact with customers to understand service needs, prepare job cards, explain estimates and timelines, and coordinate with technicians to ensure timely delivery. Ideal candidates will have strong communication skills, customer focus, and the ability to handle queries and complaints while

Qualifications

• 2+ years of experience as a Service Advisor in an automobile dealership/workshop.
• Good knowledge of vehicle servicing and basic automobile technical aspects.
• Excellent communication and customer-handling skills.
• Ability to coordinate effectively with technicians and other departments.
• Customer-focused, confident, and target-oriented attitude.

Responsibilities

• Handle customers professionally and understand their vehicle service & repair requirements.
• Prepare accurate job cards and explain service requirements, estimates, and timelines to customers.
• Coordinate with technicians and the service team to ensure timely completion of work.
• Keep customers updated regarding vehicle status, additional repairs, and delivery timelines.
• Ensure high customer satisfaction throughout the service process.
• Handle customer queries and complaints and provide appropriate solutions.
• Explain completed work, service charges, and maintenance recommendations during vehicle delivery.
• Maintain proper service records and follow dealership processes and standards.

Skills

Customer handling

Communication

Coordination with technicians

Vehicle servicing knowledge

Dealership experience

Education

Any Degree/Diploma

Job description

Hiring: Service Advisor Car Showroom

Location: Ambattur, Chennai

Experience: 2+ Years

Qualification: Any Degree / Diploma

Industry: Automobile / Car Dealership

Job Responsibilities

• Handle customers professionally and understand their vehicle service & repair requirements.
• Prepare accurate job cards and explain service requirements, estimates, and timelines to customers.
• Coordinate with technicians and the service team to ensure timely completion of work.
• Keep customers updated regarding vehicle status, additional repairs, and delivery timelines.
• Ensure high customer satisfaction throughout the service process.
• Handle customer queries and complaints and provide appropriate solutions.
• Explain completed work, service charges, and maintenance recommendations during vehicle delivery.
• Maintain proper service records and follow dealership processes and standards.

What Were Looking For

• 2+ years of experience as a Service Advisor in an automobile dealership/workshop.
• Good knowledge of vehicle servicing and basic automobile technical aspects.
• Excellent communication and customer-handling skills.
• Ability to coordinate effectively with technicians and other departments.
• Customer-focused, confident, and target-oriented attitude.

Why Join Us?

• Opportunity to grow your career in the automobile dealership industry.
• Work with an experienced and professional service team.
• Good exposure to customer handling, vehicle service operations, and dealership processes.

Competitive salary based on experience and skills.