Server Engineer L1 (Pune)

Team Computers; Pune District; On-site; INR 254,000 - 304,000; Full time

Job summary

Team Computers is seeking a Server Engineer L1 for Pune with 1–4 years of experience. The role focuses on monitoring Windows and Linux servers, handling L1 troubleshooting, and ensuring server performance and availability.

You'll work across IT teams, follow standard operating procedures, and maintain incident logs. Candidates should be graduates with basic server administration knowledge and familiarity with monitoring dashboards.

Qualifications

• Graduate with 1–4 years of relevant work experience.
• Familiarity with Windows and Linux server environments.
• Understanding of monitoring tools and incident handling.

Responsibilities

• Monitor Windows and Linux servers using monitoring tools and dashboards.
• Perform L1 troubleshooting for server, OS, hardware, and connectivity issues.
• Monitor CPU, memory, disk utilization, services, processes, and server availability.
• Handle server alerts and incidents per SOPs and escalation matrix.
• Maintain daily shift handover and operational reports.
• Escalate unresolved issues to L2/L3 teams per SLA.

Skills

Windows Server

Linux/Unix

Monitoring & Troubleshooting

ITIL processes

Incident management

Education

Graduation / Bachelor’s degree

Job description

We have excellent opening for the position of Server Engineer L1 (Pune - Pimpri)

Qualification: Any graduate

Experience: 1 to 4 Yrs

CTC - 25000

Job Location: Mumbai (Thane)

JD as follows

• Monitor Windows and Linux servers using monitoring tools and dashboards.
• Perform L1 troubleshooting for server, OS, hardware, and connectivity-related issues.
• Monitor CPU, memory, disk utilization, services, processes, and server availability.
• Handle server alerts and incidents as per defined SOPs and escalation matrix.
• Perform basic troubleshooting of:

1. Windows Server
2. Linux/Unix servers
3. Disk space and filesystem issues
4. Server services/processes
5. Network connectivity
6. Hardware alerts
7. Application/service availability

• Check and restart failed services/processes as per approved procedures.
• Perform basic user/access-related troubleshooting and coordinate with relevant teams.
• Monitor backup jobs and report failed or missed backups.
• Monitor server performance and identify abnormal utilization.
• Maintain incident/request tickets with proper troubleshooting details and resolution updates.
• Escalate unresolved or critical issues to L2/L3 teams within defined SLA.
• Follow change, incident, and problem management processes.
• Maintain daily shift handover and operational reports.
• Coordinate with Data Center, Network, Application, Backup, and Security teams when required.
• Follow ITIL processes and organizational security policies.

About Company

Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa.

Founded in 1987 by Ranjan Chopra, an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades.

With a turnover of 3000+ Cr, having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.