Position
Senior Workday Administrator
Job Summary
The Senior Workday Administrator is responsible for the overall administration, optimization, and governance of the Workday platform. As the organization's primary Workday expert, this role oversees security, integrations, reporting, and business process configuration while driving continuous improvement and adoption of best practices. The position partners with HR and business leaders to ensure Workday effectively supports organizational objectives and workforce operations.
Responsibilities
Workday Platform Ownership
- Serve as the organization's primary Workday expert and system owner, responsible for platform governance, optimization, and overall system health.
- Partner with business leaders to translate organizational needs into scalable Workday solutions and a long‑term roadmap.
Business Process Optimization
- Design, audit, and improve Workday business processes to enhance efficiency, automation, compliance, and user experience.
- Drive adoption of best practices and continuous improvement across the employee lifecycle.
Security, Integrations & Compliance
- Own Workday security, access governance, integrations, and related vendor relationships.
- Ensure compliance, data integrity, system reliability, and resolution of complex security or integration issues.
Reporting & Analytics
- Develop and maintain reports, dashboards, and workforce analytics that support operational and strategic decision‑making.
- Establish reporting standards and ensure data accuracy across the Workday environment.
Release Management & Documentation
- Lead Workday releases, system enhancements, and adoption of new functionality.
- Maintain process documentation, SOPs, and cross‑training plans to support knowledge sharing and business continuity.
Accountabilities / Success Metrics
- Strategic Platform Management
- System Reliability and Integration Performance
- Data Integrity, Security, and Compliance
- Operational Efficiency and Stakeholder Satisfaction
Qualifications
- Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field.
- 10+ years of progressive Workday administration and HRIS experience, including support of HCM, Talent, Recruiting, Security, Reporting, and Integrations.
- Proven success leading enterprise‑wide Workday implementations, optimizations, enhancements, and transformational initiatives.
- Experience supporting complex organizations with multi‑state and/or global operations.
- Expert knowledge of Workday HCM architecture, business processes, and system configuration.
- Advanced expertise in Workday Security, Reporting & Analytics, Integrations, Release Management, Talent & Recruiting, Organizational Structures, and Data Governance.
- Demonstrated ability to independently troubleshoot, analyze, and resolve complex system and business process challenges.
- Strategic mindset with the ability to align Workday capabilities and technology solutions to business objectives.
- Strong project management, prioritization, and organizational skills, with a track record of driving process improvements and governance initiatives.
- Exceptional communication, stakeholder management, and influencing skills, with the ability to lead change and build consensus across all levels of the organization.
- Workday certifications (preferred).
Benefits
- Health, vision, and dental insurance, life insurance, 401(k) matching, paid time off (PTO), paid holidays, 8 hours of volunteer paid time off (VPTO), and maternity and parental leave.
- Quarterly town hall and fellowships.
- Length of service awards providing additional paid time off and bonuses to cover travel expenses for anniversary milestone trips (5, 10, 15 and 20 years).
Physical Job Requirements
- Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.
Tools and PPE Requirements
- Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone.
EEO Statement
Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.