Senior Technical Expert-Eyecare

Titan Company Limited; Kamrup Metropolitan; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Titan Company Limited in India seeks a Sales: Optometry professional to lead equipment installation, maintenance, and sales management across stores in the assigned region. You will collaborate with IRSG, oversee store layouts, and drive eye care product targets.

You will also train store optometrists, assess performance, and conduct periodic audits to ensure adherence to defined standards, while guiding dismantling/installation during store closures or relocations.

Qualifications

• Innovative thinking is essential to drive store initiatives and solutions.
• Adaptability and flexibility to manage changing store environments.
• Strong decision-making to resolve issues quickly and effectively.
• Entrepreneurial drive to identify opportunities and improvements.
• Ability to influence stakeholders to achieve store objectives and impact.
• Accountability for results, processes, and feedback loops.
• Service orientation to ensure customer satisfaction and store standards.
• Excellent communication skills for cross-functional collaboration and training.
• Solid domain knowledge in optometry and retail sales operations.
• Proficient training skills to develop store optometrists and staff.

Responsibilities

• Review store layout in liaison with IRSG and approve recommendations based on guidelines.
• Oversee installation of equipment in stores and prepare evaluation reports.
• Ensure service/maintenance completed to standards and send completion reports.
• Conduct periodic audits of store equipment to ensure adherence to guidelines.
• Oversee dismantling and installation during store closures or relocations.
• Conduct periodic visits to stores to track errors and report variances for action.
• Evaluate optometrists and identify development areas; impart training per plan.
• Cascade sales targets for lenses, sunglasses, eye tests and related products; monitor and drive sales.

Skills

Innovative thinking

Adaptability

Decision making

Entrepreneurial drive

Influence to make impact

Accountability

Service orientation

Communication skills

Domain knowledge

Training skills

Job description

Job Description:

Job Requirements

Sales : Optometry : Equipment installation, maintenance & management

• 1.Review the store layout in liaison with the IRSG team and provide preliminary approval / recommendations for the same based on the guidelines
• 2.Oversee the installation of the equipment in the store under their respective region, prepare and send the evaluation report based on the same
• 3.Ensure the completion of the service / maintenance as per satisfactory standards,prepare and send the completion report based on the same
• 4.Undertake periodic audit of the store equipment of the respective region to ensure that its managed as per defined guidelines
• 5.Oversee the dismantling and installation of equipment as per the guidelines in case of store closure / shifting

Sales : Optometry : Performance Monitoring

• 1.Undertake periodic visits to the stores and liaison with the store optometrists and customers to track the errors and report the variances observed from the defined standards for action planning

Sales : Optometry : Training

• 1.Evaluate the optometrists on their capability / alignment with the defined standards and identify areas of development
• 2.Impart training to the optometrists as per the defined guidelines and the plan
• 3.Conduct assessment for participants and recommend appropriate actions based on the assessment

Sales : Optometry : Sales Management

• 1.Cascade the sales target for contact lenses, powered sunglasses, bifocal to PAL, eye test volume, etc. from the corporate to the individual store optometrists
• 2.Monitor and drive sales to ensure that the targets are met and undertake corrective actions

Sales : Optometry : People Management

• 1.Screen the candidates (lateral and campus candidates) based on their resumes and conduct preliminary assessment of the candidates as per the prescribed guidelines
• 2.Provide a point of view regarding the interest areas, development areas, career aspirations, etc. of the store optometrists for identifying avenues of engagement with them

Work Experience

• Innovative thinking
• Adaptability & flexibility
• Decision making
• Entrepreneurial drive
• Ability to influence to make impact
• Accountability
• Service orientation
• Communication skills
• Domain knowledge
• Training skills