Senior Style Associate- Raipur - Chhattisgarh.

kushals.com; Raipur; On-site; INR 180,000 - 240,000; Full time

Job summary

kushals.com seeks a Senior Style Associate for Raipur, Chhattisgarh. You will understand customer needs, recommend jewelry, and ensure a seamless shopping experience across store operations.

Responsibilities include handling queries, showcasing product knowledge, supporting promotions, and maintaining store presentation with adherence to SOPs.

Qualifications

• Minimum HSC or graduate with 2 years of retail experience.
• Experience in providing exceptional customer service and building strong customer relationships.
• Proven track record of exceeding sales targets.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations

Skills

Customer service

Sales targets

Team mentoring

POS systems

Visual merchandising

Communication

Grooming standards

Adaptability

Shift flexibility

MS Office

Education

Min HSC

Graduation

Tools

MS Office

Job description

Senior Style Associate- Raipur - Chhattisgarh.

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years
• of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and
• building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory
• management
• Proficient in POS systems and other relevant retail
• technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts