Senior Style Associate - HYD - Nallagandla

Kushals Fashion Jewellery; Hyderabad; On-site; INR 220,000 - 340,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Hyderabad is seeking a customer-focused retail associate to assist customers, understand needs, and recommend jewelry pieces. You will handle queries, maintain product knowledge, and support store targets while staying updated on new collections.

This role also involves day-to-day operations, shift flexibility, and teamwork to ensure a clean, appealing store environment and excellent customer service.

Qualifications

• Customer service experience in retail.
• Proven track record of meeting sales targets.
• Ability to mentor team members.
• Handling cash and inventory management.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Sales targets

Team mentoring

Cash handling

POS proficiency

Visual merchandising

Interpersonal communication

Education

HSC / 12th pass with 2 years retail experience

Tools

POS systems

MS Office

Job description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF