Senior Style Associate - BLR - HSR LAYOUT

kushals.com; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

kushals.com is seeking a Senior Style Associate for our store in HSR Layout, Bengaluru. The candidate will understand customer needs and recommend suitable jewelry while handling queries effectively.

We require a minimum of HSC or graduates with two years of retail experience, preferably aged between 20 and 35. A proactive attitude and flexibility in work shifts are essential, along with proven customer service skills.

Qualifications

• Min HSC with 2 years of retail experience or graduates with 2 years of experience.
• Must be aged between 20 and 35 years.
• Flexibility to work varied shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries and escalate complex issues.
• Maintain store cleanliness and operational standards.

Skills

Customer service

Sales target achievement

Mentoring team members

Cash transaction handling

Visual merchandising

Education

High School Certificate

Retail experience (2 years)

Tools

Microsoft Office

POS systems

Job description

Senior Style Associate - BLR - HSR LAYOUT

• Country India

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.