Senior Style Associate - Mission Street - Pondicherry

kushals.com; Puducherry; Sur place; INR 167 000 - 290 000; Plein temps

Résumé du poste

kushals.com in Pondicherry, India, is seeking a customer-focused jewelry retail associate. You will understand customer needs, demonstrate product knowledge, and help reach store sales targets while staying updated on new collections and promotions.

The role requires strong communication, excellent grooming, and the ability to work varied shifts. You will support operations, handle cash, and maintain an attractive store presentation.

Qualifications

• Min HSC or graduates with 2 years of retail experience.
• Age between 20 and 35 years.
• Basic computer skills.

Responsabilités

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings and store requirements.
• Maintain punctuality and take on additional responsibilities.
• Support store operations such as deliveries, online orders, packing, stock replenishment and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and exercise good judgment.

Connaissances

Customer service

Communication

POS proficiency

Upselling

Outils

MS Office

Description du poste

Pondicherry, India | Posted on 10/22/2026

Understand customer needs and recommend suitable jewelry pieces.

Handle customer queries effectively and escalated complex issues.

Demonstrate strong product knowledge, including features and benefits.

Communicate product value and support store sales targets.

Stay updated on new collections and promotions.

Adapt to shift timings, store requirements, and transfers within the cluster.

Maintain punctuality and take on additional responsibilities as needed.

Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.

Ensure the store is clean, presentable, and visually appealing.

Follow SOPs, policies, and theft- prevention protocols.

Work collaboratively with the team to ensure smooth operations.

Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts