Senior Style Associate - Kankarbagh

Kushals Fashion Jewellery; Patna; On-site; INR 167,400 - 256,680; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Patna, Bihar seeks a customer-focused retail associate to drive sales and deliver outstanding service. You will handle inquiries, showcase products, manage cash, and assist with stock and visual merchandising to keep the store inviting.

Requirements include 2 years in retail (HSC or graduate), proficiency in MS Office, and a positive attitude with flexibility for shifts. Join a team focused on customer delight and store targets.

Qualifications

• Min HSC with 2 years of retail experience or graduates with 2 years in retail.
• Age between 20 and 35 years.
• Basic computer skills and MS Office proficiency.
• Proven track record of consistently exceeding sales targets.
• Experience in delivering exceptional customer service and building customer relationships.
• Experience mentoring team members.
• Experience handling cash transactions and inventory management.
• Proficient with POS systems and retail tech.
• Knowledge of visual merchandising principles.
• Positive, enthusiastic attitude and flexible shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries and elevate complex issues.
• Demonstrate strong product knowledge of features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team for smooth operations.
• Show sensitivity while addressing customer concerns and exercise good judgment in difficult situations.

Skills

Customer service

Sales target achievement

POS systems

Microsoft Office

Visual merchandising

Team mentoring

Cash handling

Inventory management

Shift flexibility

Education

HSC / 12th standard

Graduate

Tools

POS systems

Microsoft Office

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft‑prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.

• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF