Senior Style Associate - Moradabad - Uttar Pradesh

kushals.com; Moradabad; Sur place; INR 180 000 - 300 000; Plein temps

Résumé du poste

Kushals.com in Moradabad is seeking a customer-focused retail associate to assist customers with jewelry selections and ensure a premium shopping experience.

You will handle queries, demonstrate product knowledge, and support store operations including stock, packaging, and visual merchandising while upholding SOPs and theft prevention.

Qualifications

• 2+ years of retail experience or graduates with 2 years of experience in retail.
• Must be above 20 and below 35 years of age.
• Proven ability to exceed sales targets consistently.

Responsabilités

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft‑prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Connaissances

Customer service

Sales targets

POS systems

Visual merchandising

Team mentoring

Cash handling

Inventory management

MS Office

Grooming standards

Flexibility

Formation

HSC

Graduate (2 years experience)

Outils

POS systems

MS Office

Description du poste

Understand customer needs and recommend suitable jewelry pieces.

Handle customer queries effectively and elevate complex issues.

Demonstrate strong product knowledge, including features and benefits.

Communicate product value and support store sales targets.

Stay updated on new collections and promotions.

Adapt to shift timings, store requirements, and transfers within the cluster.

Maintain punctuality and take on additional responsibilities as needed.

Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.

Ensure the store is clean, presentable, and visually appealing.

Follow SOPs, policies, and theft‑prevention protocols.

Work collaboratively with the team to ensure smooth operations.

Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts