Senior Style Associate - LAKESHORE MALL - HYD

kushals.com; Hyderabad; On-site; INR 300,000 - 450,000; Full time

Job summary

LAKESHORE MALL in HYD is seeking a Senior Style Associate to understand customer needs and recommend jewelry pieces, while maintaining an engaging store environment.

You will handle customer queries, demonstrate strong product knowledge, and communicate value to help achieve store targets. The role also includes supporting operations, stock replenishment, online orders, and visual merchandising with adherence to SOPs and theft-prevention protocols.

Qualifications

• Understanding customer needs and recommending suitable jewelry pieces.
• Proven track record of exceeding sales targets.
• Experience in providing exceptional customer service and building customer relationships.
• Experience in mentoring team members and handling cash transactions.

Responsibilities

• Demonstrate strong product knowledge and communicate product value to customers.
• Support store operations including deliveries, online orders, stock replenishment and visual merchandising.
• Follow SOPs, policies and theft-prevention protocols to protect store assets.
• Collaborate with team to ensure smooth store operations and guest satisfaction.

Skills

Sales performance

Customer service

Team mentoring

Cash handling

POS systems

Visual merchandising

Presentation & grooming

Flexibility

Tech proficiency

Education

HSC

Graduation

Tools

MS Office

Retail software

Job description

Senior Style Associate - LAKESHORE MALL - HYD

Understand customer needs and recommend suitable jewelry pieces.

Handle customer queries effectively and escape complex issues.

Demonstrate strong product knowledge, including features and benefits.

Communicate product value and support store sales targets.

Stay updated on new collections and promotions.

Adapt to shift timings, store requirements, and transfers within the cluster.

Maintain punctuality and take on additional responsibilities as needed.

Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.

Ensure the store is clean, presentable, and visually appealing.

Follow SOPs, policies, and theft- prevention protocols.

Work collaboratively with the team to ensure smooth operations.

Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts