Senior Style Associate - Moradabad - Uttar Pradesh

Kushals Fashion Jewellery; Moradabad; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Moradabad invites applications for a Store Sales Executive role. You will understand customer needs, recommend jewellery pieces, and demonstrate strong product knowledge to drive sales and promotions.

You will support store operations, handle transactions, manage stock, and maintain a presentable shop floor while adhering to SOPs. A positive attitude, good grooming, and shift flexibility are essential for success.

Qualifications

• Min HSC or higher with 2 years retail experience.
• Age 20–35 with flexible shifts.
• Basic computer skills and MS Office.
• Proven track record of exceeding sales targets.
• Experience in customer service and building relationships.
• Experience mentoring team members.
• Experience handling cash transactions and inventory.
• Proficient in POS systems and retail tech.
• Knowledge of visual merchandising principles.
• Positive attitude and grooming standards.
• Flexibility to work varied shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Sales skills

Communication

Team mentoring

POS familiarity

Visual merchandising

Tools

POS systems

Microsoft Office

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escale complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF