Senior Style Associate - Bailey Square – Patna

Kushals Fashion Jewellery; Bareilly; On-site; INR 180,000 - 280,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Bareilly invites applications for a retail sales associate. The role focuses on understanding customer needs, recommending suitable pieces, and delivering excellent service to drive store targets.

The candidate should handle queries effectively, demonstrate strong product knowledge, stay updated on new collections, and support store operations including deliveries, online orders, and merchandising. Shift flexibility is required.

Qualifications

• Minimum higher secondary or graduate with 2 years retail experience.
• Experience in exceeding sales targets consistently.
• Proven track record of providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Flexible to work varied shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escape complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service excellence

Sales target achievement

Communication skills

Cash handling

POS systems

Microsoft Office

Basic computer skills

Visual merchandising

Team mentoring

Flexibility to work shifts

Education

Higher Secondary / Graduate with 2 years experience in retail

Tools

POS systems

Microsoft Office

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escape complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years

of experience in retail.

• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and

building strong customer relationships

• Experience in mentoring team members
• Experience in handling cash transactions and inventory

management

• Proficient in POS systems and other relevant retail

technologies

• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF