Senior Style Associate- Kankarbagh

kushals.com; India; On-site; INR 223,200 - 334,800; Full time

Job summary

kushals.com in Patna, Bihar is looking for a Retail Associate to meet customer needs and recommend jewelry. The ideal candidate will have retail experience, strong product knowledge, and a proven record of exceeding sales targets.

This role requires adaptability to varying shifts, effective customer query handling, and operational support within the store. A positive attitude and excellent presentation standards are essential.

Qualifications

• Minimum 2 years of retail experience, graduates with 2 years of experience preferred.
• Proficiency in handling cash transactions and managing inventory.
• Flexibility to work in shifts and adapt to store needs.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Support store operations including stock replenishment and visual merchandising.

Skills

Customer service excellence

Sales target achievement

Team collaboration

Inventory management

Cash handling

Visual merchandising

Adaptability

Education

Minimum HSC or equivalent

Tools

POS systems

Microsoft Office

Job description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Minimum HSC and 2 years of retail experience; graduates with 2 years of experience in retail.
• Age between 20 and 35 years.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience providing exceptional customer service and building strong customer relationships.
• Experience mentoring team members.
• Experience handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.