Style Associate -LAKESHORE MALL -HYD

kushals.com; Hyderabad; On-site; INR 150,000 - 210,000; Full time

Job summary

The Style Associate at kushals.com represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Responsibilities include understanding customer needs, recommending suitable jewelry, maintaining visual merchandising, processing store deliveries, stock replenishment, and maintaining cleanliness and policy adherence across shifts and transfers within

Qualifications

• Graduate / HSC / SSC with 2 years retail experience.
• Must be above 18 and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts including weekends and evenings.

Responsibilities

• Deliver exceptional customer experiences and assist in driving sales.
• Understand customer needs and recommend suitable jewelry pieces.
• Upsell complex issues and communicate product value effectively.
• Support store in achieving targets and stay updated with latest collections and promotions.
• Assist in stock replenishment, visual merchandising, deliveries, and packaging.
• Ensure store looks presentable and adheres to cleanliness standards and SOPs.
• Collaborate with team and be a cohesive team player.

Education

Graduate / HSC / SSC

Tools

Job description

The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

• Customer Focus
• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and upscale complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.
• Flexibility and Change Management
• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.
• Store Operations Excellence
• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.
• Decision-Making and Sensitivity
• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)