Senior Style Associate - BLR - RMZ MALL

kushals.com; Ballari; On-site; INR 223,200 - 334,800; Full time

Job summary

A jewelry retail company in Ballari is seeking customer-centric individuals for a retail position. The role involves understanding customer needs, managing queries, and supporting store operations. Candidates must have a minimum of HSC qualification, with at least 2 years of retail experience, under 35 years of age, and possess strong customer service skills. Proficient in Microsoft Office, applicants should excel in a fast-paced environment and maintain high presentation standards.

Qualifications

• Minimum HSC with 2 years of retail experience.
• Must be above 20 years and below 35 years.
• Basic computer skills and proficiency in Microsoft Office.

Responsibilities

• Understand customer needs and recommend jewelry pieces.
• Handle customer queries and escalate complex issues.
• Support store operations including deliveries and packaging.

Skills

Customer service

Retail sales

POS systems

Microsoft Office

Cash handling

Visual merchandising

Education

Min HSC

Graduates with 2 years of experience in retail

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and Escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience / Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.