Senior Style Associate - Kochi - Forum Mall

kushals.com; Ernakulam; On-site; INR 167,000 - 234,000; Full time

Job summary

Kushals is seeking a Style Associate at our Kochi, Kerala store to represent the brand, deliver exceptional customer experiences, assist in driving sales, and ensure smooth store operations through customer focus and teamwork.

Ideal candidates are graduates or HSC with 2 years of retail experience, aged 18-28, with strong communication, presentation and grooming standards, and willingness to work varied shifts.

Qualifications

• Graduate or HSC with 2 years retail experience.
• Excellent communication and interpersonal skills.
• Willingness to learn quickly and adapt to shifts.

Responsibilities

• Understand customer needs and preferences to recommend products.
• Address queries and escalate complex issues as needed.
• Demonstrate knowledge of product categories and features.
• Communicate product value and support store targets.
• Assist in stock replenishment, deliveries, and visual merchandising.
• Maintain store cleanliness, security and SOP adherence.

Skills

Communication

Interpersonal skills

Quick learner

Positive attitude

Presentation and grooming

Team player

Education

Graduate / HSC

Job description

2nd Floor, Forum Mall, NH-66, Vyttila, Aroor Bypass, near to Kundanoor, Maradu, Kochi, Kerala 682304, India | Posted on 08/05/2026

• City 2nd Floor, Forum Mall, NH-66, Vyttila, Aroor Bypass, near to Kundanoor, Maradu, Kochi, Kerala 682304
• State/Province Kerala
• Country India

Job Description

Job Title : Style Associate

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend
• Address customer queries effectively and elevate complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including