Style Associate - Velachery - Chennai

Kushals Fashion Jewellery; Chennai; Sur place; INR 167 000 - 234 000; Plein temps

Résumé du poste

Kushals Fashion Jewellery in Chennai invites applications for a Style Associate to be the brand's face, delivering exceptional customer experiences and helping drive sales.

You will guide customers on jewelry choices, stay updated on collections, assist with stock, deliveries, packaging, and maintain attractive visual merchandising.

The role requires graduates or freshers aged 18–28, with strong communication, grooming, a positive attitude, and flexibility to work varied shifts including weekends.

Qualifications

• Basic customer service experience preferred.
• Strong communication and interpersonal skills required.
• Willingness to learn and adapt in a retail environment.
• Good grooming and presentation standards.
• Flexibility to work varying shifts, including weekends and evenings.

Responsabilités

• Understand customer needs and recommend suitable jewelry pieces.
• Demonstrate knowledge of product categories and communicate value to customers.
• Support store targets and stay updated with collections and promotions.
• Adapt to varying shift timings and be open to transfers within the cluster area.
• Assist in stock replenishment, deliveries, packaging, and visual merchandising.
• Ensure the store looks presentable, adheres to cleanliness standards and SOPs.
• Collaborate with team members to ensure smooth store operations.
• Address customer concerns with sensibility and sound judgment.

Connaissances

Communication skills

Interpersonal skills

Quick learning

Positive attitude

Presentation

Grooming standards

Shift flexibility

Teamwork

Formation

Graduate / HSC / SSC

Description du poste

Job Description:

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and elevate complex issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)