Senior Style Associate - Gachibowli - Hyderabad

kushals.com; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

kushals.com is looking for a Senior Style Associate in Hyderabad to enhance customer experiences and drive sales. You will lead with expertise, ensuring operational excellence and implementing tailored solutions for clients.

Candidates should have at least 2 years of retail experience and strong mentoring skills, coupled with a positive attitude and adaptability. Join us to make a significant impact in our team.

Qualifications

• Minimum 2 years of retail experience with a proven sales record.
• Basic computer skills, especially with Microsoft Office.
• Age requirement of 20-35 years.

Responsibilities

• Build and maintain strong customer relationships.
• Achieve store sales targets and drive solution-based sales.
• Assist in training and mentoring team members.

Skills

Customer relationship management

Sales skills

Problem-solving

Inventory management

Visual merchandising

Microsoft Office

Team mentoring

Education

High School Certificate

Graduate degree

Tools

POS systems

Job description

Sri Tirumala Platinum Building, adjacent to Gachibowli Flyover, Janardana Hills, P Janardhan Reddy Nagar, Gachibowli, Hy, India | Posted on 07/03/2026

• City Sri Tirumala Platinum Building, adjacent to Gachibowli Flyover, Janardana Hills, P Janardhan Reddy Nagar, Gachibowli, Hy
• Country India

Job Description

Job Title: Senior Style Associate

Reports To: Store Manager

Role Summary: The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability.

Key Responsibilities

• Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customer feedback to improve products and services while addressing any concerns promptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs and offering relevant products and services.
• Focus on selling higher-value products to increase the average transaction value.
• Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.
• Demonstrate negotiation and objection-handling to convert prospects into loyal customers.
• Adapt to changing customer needs and share product and customer insight with the team.
• Demonstrate problem‑solving skills to address challenges and manage resistance effectively.
• Show learning agility by quickly adopting new processes or strategies to improve sales and service.
• Utilize analytical thinking to make sound operational decisions.
• Independently manage store operations in the absence of the Store Manager.
• Prevent shrinkage by closely monitoring inventory levels.
• Assist the Store Manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover.
• Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency.
• Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks.
• Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions.
• Lead by example in fostering accountability, goal‑driven performance, and ethical practices within the team.
• Assist in training and mentoring new and existing team members to improve their understanding of products and services.

Candidate Requirements

• Min HSC 2 years of retail experience / Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience mentoring team members.
• Experience handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.