Senior Style Associate- CBT - RS PURAM

kushals.com; Coimbatore District; On-site; INR 180,000 - 240,000; Full time

Job summary

kushals.com in Coimbatore is seeking a retail associate to build customer relationships, drive sales, and manage stock with a focus on high-value product upsell. You will handle cash, operate POS systems, and uphold merchandising standards.

The role requires 2 years retail experience, good communication, and the ability to work varied shifts while delivering exceptional customer service.

Qualifications

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.

Responsibilities

• Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customer feedback to improve products and services while addressing any concerns promptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs and offering relevant products and services.
• Focus on selling higher-value products to increase the average transaction value.
• Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.
• Demonstrate negotiation and objection-handling to convert prospects into loyal customers.
• Adapt to changing customer needs and share product and customer insight with the team.
• Demonstrate problem-solving skills to address challenges and manage resistance effectively.
• Show learning agility by quickly adopting new processes or strategies to improve sales and service.
• Utilize analytical thinking to make sound operational decisions.
• Prevent shrinkage by closely monitoring inventory levels and assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover.
• Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency.
• Follow company policies, work processes, and enforce store SOPs. Escalate bottlenecks.
• Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team.
• Assist in training and mentoring new and existing team members to improve their understanding of products and services.

Skills

Customer service

Sales targets

Team mentoring

Cash handling

Inventory management

Visual merchandising

Presentation & grooming

Flexibility

Shift adaptability

Communication

Education

HSC or higher

2 years retail experience (graduate)

Tools

POS systems

MS Office

Job description

D.No 160,Ground Floor,Opp To Cafe Coffee Day,Tv Swamy Road West, R.S. Puram, Coimbatore, Tamil Nadu,, India | Posted on 08/19/2026

• City D.No 160,Ground Floor,Opp To Cafe Coffee Day,Tv Swamy Road West, R.S. Puram, Coimbatore, Tamil Nadu,
• State/Province Tamil Nadu
• Country India

Job Description

Customer Focus

• Build and maintain strong customer relationships by
• understanding their preferences and providing tailored
• solutions.
• Address issues professionally and ensure customer needs are
• met.
• Gather customer feedback to improve products and services
• while addressing any concerns promptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs
• and offering relevant products and services.
• Focus on selling higher-value products to increase the
• average transaction value.
• Use upselling and cross-selling techniques to enhance
• customer engagement and meet sales targets.
• Demonstrate negotiation and objection-handling to convert
• prospects into loyal customers.

Flexibility and Change Management

• Adapt to changing customer needs and share product and
• customer insight with the team.
• Demonstrate problem-solving skills to address challenges and
• manage resistance effectively.
• Show learning agility by quickly adopting new processes or
• strategies to improve sales and service.

Decision-Making

• Utilize analytical thinking to make sound operational decisions.

Store Operations Excellence

• Prevent shrinkage by closely monitoring inventory levels and
• Assist the Store manager in managing inventory processes,
• including replenishment, stock takes, and tracking product
• turnover.
• Ensure accurate inventory records and adhere to operational
• guidelines to maintain efficiency.
• Follow company policies, work processes, and enforce store
• standard operating procedures (SOPs). Escalate any identified
• bottlenecks.
• Take charge of situations requiring immediate attention,
• including escalated customer issues, and ensure professional
• resolutions.
• Lead by example in fostering accountability, goal-driven
• performance, and ethical practices within the team.
• Assist in training and mentoring new and existing team
• members to improve their understanding of products and
• services.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years
• of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and
• building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory
• management
• Proficient in POS systems and other relevant retail
• technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts