Senior Specialist, Cash Application

XPO India; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

A global logistics company in Pune District is seeking an experienced professional responsible for applying and reconciling payments for customer accounts. This role requires a Bachelor's degree in Accounting or Finance and 4-5 years of relevant experience. The ideal candidate will demonstrate strong analytical and communication skills, along with a problem-solving mindset. The position operates in a fast-paced environment, interacting with clients and the collections team to ensure accuracy in payment application.

Qualifications

• Minimum required experience of 4-5 years in a related field.
• Experience in logistics or transportation domain is preferred.
• Strong analytical and communication skills are needed.

Responsibilities

• Apply payments accurately to customer accounts.
• Conduct account reconciliations and resolve payment discrepancies.
• Maintain customer files and relevant information.
• Engage with customers and collections team when necessary.
• Participate in special department projects.

Skills

Analytical Skills

Communication Skills

Detail oriented

Problem solving mindset

Team Player

Education

Bachelor's degree in Accounting or Finance or Commerce

Job description

Overview

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our work is important, challenging and rewarding. We're growing our team around the world and constantly looking for talented individuals who can deliver the level of service that our customers deserve. If you're ready to give us your best, let's talk. Be part of something big.

What you’ll do on a typical day:

Responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. In addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. This position will also have regular interaction with the credit/collection department. The candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment.

• Minimum of 4-5 years, preferably within an international large volume environment
• Good knowledge of basic order-to-cash concepts, procedures, metrics and controls
• Hands on mentality, Problem solving mindset, Self-motivated
• Team Player
• Detailed orientated, accurate and analytical acumen
• Verifies payments and ensures that all required paperwork is accurately completed including check numbers and amounts paid
• Day to day processing and allocating of cash received to appropriate clients and invoices
• Contact clients directly and liaise with the collections team, to ensure unidentified & unapplied receipts are worked on each day and kept at an absolute minimum
• Contact’s customers when necessary to determine proper payment application
• Maintains customer files and all related information in computer system.
• Escalate unresolved issues/concerns
• Participate in special department projects/initiatives as directed
• Daily Balancing of the bank statements and ERP payment posting
• Research customer duplicates and erroneous payments
• Assist in the month end processes as needed
• Responding to queries from the Collections & Billing teams in a timely manner
• Demonstrate the ability to handle situations which may require adaptation of response according to customer response
• Performs other duties as assigned

What you need to succeed at XPO:

EDUCATION/EXPERIENCE:

• Minimum Required Education: Bachelor's degree (B.A) in Accounting or Finance or Commerce
• Minimum Required Experience:4-5 years related experience post-graduation within the logistics or transportation domain (not compulsory) within Order to Cash (OTC) primarily in Cash Application

JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical Skills - Identifies and resolves problems
• Analytical Skills - Demonstrates attention to detail
• Analytical Skills - Performs complex analysis of data, processes, policies, procedures and/or systems
• Analytical Skills - Develops insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results
• Communication Skills – Strong communication skills – both verbal and written