O2C LEAD

Careernet; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Careernet in Bengaluru seeks an O2C Leader to own end-to-end Order to Cash processes within a multi-country shared services setup. You will lead the Cash Application team, drive process efficiency and ensure compliance with controls.

Ideal candidate has 9+ years in O2C, 3+ years in a leadership role, strong accounting background, and hands-on SAP and MS Office proficiency. You will mentor staff and partner with business units to enable accurate revenue recognition.

Qualifications

• Understanding of end-to-end O2C processes and associated technology platforms.
• Extended Cash Application knowledge and strong accounting background.
• Experience in a financial shared service center supporting multiple countries/business units.
• Strong leadership and people management experience.
• Excellent written and oral English communication.
• Proficiency with SAP and MS Office in an SSC context.

Responsibilities

• Manage O2C Cash Application team (approx. 10 team members).
• Oversee O2C processes to ensure efficiency and quality of output.
• Coach, mentor and support development of team members; conduct evaluations.
• Identify and drive continuous improvement and change initiatives with Global Process Owner.
• Ensure compliance with applicable policies, procedures and controls.
• Support strategy development for O2C with short- and long-term perspectives.
• Build strong relationships with stakeholders in Controlling and Business Units.

Skills

End-to-end O2C knowledge

Cash Application knowledge

Leadership

Organizational skills

Analytical skills

Problem solving

Flexibility

Team collaboration in diverse groups

Strong English communication

Stakeholder relationship

Tools

SAP

MS Office

Job description

Role Description

• Understanding of end-to-end O2C processes and associated technology platforms
• Extended Cash Application knowledge
• Strong leadership skills
• Good organizational and analytical skills
• Solid problem solving and detail oriented
• Flexibility - ability to react to changing situations and deliver at pace
• Ability to work in diverse teams, including cultural aspects
• Experience in a financial shared service center supporting multiple countries / business units

Key Responsibilities

• Manage O2C Cash Application team (approx. 10 team members)
• Manage O2C team and processes - ensure efficiency and quality of work produced
• Coach, mentor and support development of team members, recognize key employees
• Perform regular performance evaluations and provide feedback to staff members
• Identify and contribute to continuous improvement and change initiatives within the O2C function, ensuring that improvements are incorporated in the work routine. Form a strong collaborative relationship with Global Process Owner
• Ensure robust compliance environment with applicable policies, procedures and processes
• Drive strategy framework for O2C influencing short-term and long-term perspective
• Build strong relationship with key stakeholders within Controlling and Business Units

Experience :

• Overall 6+ years of experience within Order to Cash process (Cash application knowledge is a must)
• Overall 3+ years of experience in the leadership role (total 9+ years of experience)
• Strong accounting background
• Prior experience in finance & accounting functions in a shared services environment
• Strong written and oral communication skills
• Very good command of English
• Proficiency in SAP, MS Office