Senior Spa Therapist

Matrix Wellness, LLC; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Matrix Wellness in Santacruz, Mumbai, seeks a senior spa therapist to own the spa floor. You will deliver treatments to a five-star standard and design protocols for six rituals, while coordinating with doctors and nurses to fit recovery programmes.

You will train junior therapists, audit technique and hygiene, maintain spa room standards, and engage in client education for home care and memberships. The role requires leadership in a premium wellness floor with latest recovery tech.

Qualifications

• 5+ years as a spa therapist, with 2+ years in luxury settings
• Certified in massage therapy (CIDESCO/ITEC/CIBTAC or equivalent)
• Expert in Deep Tissue, Lymphatic Drainage, Hot Stone and Bamboo massage; Balinese preferred
• Experience training or supervising other therapists
• Willingness to work six days a week, including weekends
• Based in Mumbai or willing to relocate to Mumbai

Responsibilities

• Deliver bodywork menu to a five-star standard: Signature, Deep Tissue, Lymphatic Drainage, Hot Stone, Balinese, Bamboo (60/90 min)
• Design and document treatment protocols and sequences for all six rituals
• Train and mentor junior therapists; audit technique and hygiene
• Maintain spa room standards: turnover, linen, stock, cleaning, disinfection
• Advise clients on home care and retail products; contribute to session packs and memberships
• Keep accurate treatment notes and client preferences in our CRM

Skills

Spa therapy

Mentoring

Six-day workweek

Client care

Education

CIDESCO/ITEC/CIBTAC certification

Job description

Matrix Wellness is the doctor-led recovery and longevity centre of the celebrity-backed Matrix group, now open in Santacruz, Mumbai. Alongside cryotherapy, red light, PEMF, hyperbaric and IV therapy, we run a premium bodywork floor, and we are looking for a senior therapist to own it.

The role

You will lead our spa rooms end to end: deliver treatments to a five-star standard, set the protocols, and raise the bar for the therapists around you. You will work closely with our doctor and nursing team so bodywork sessions fit into each client's recovery programme.

What you'll do

• Deliver our bodywork menu to a five-star standard: Signature, Deep Tissue, Lymphatic Drainage, Hot Stone, Balinese and Bamboo massage (60 and 90 min)
• Design and document the treatment protocol and sequence for each of the six rituals
• Train and mentor junior therapists; audit their technique and hygiene
• Maintain spa room standards: turnover, linen, product stock, cleaning and disinfection protocol
• Advise clients on home care and retail products; contribute to session packs and memberships
• Keep accurate treatment notes and client preferences in our CRM

What we're looking for

• 5+ years as a spa therapist, at least 2 in a five-star hotel spa, luxury day spa or wellness clinic
• Recognised massage therapy certification (CIDESCO, ITEC, CIBTAC or equivalent)
• Must be expert in Deep Tissue, Lymphatic Drainage, Hot Stone and Bamboo massage; Balinese strongly preferred
• Has trained or supervised other therapists
• Comfortable with a six-day week including weekends, on a roster
• Based in Mumbai or willing to relocate
• Lead role on a new, premium wellness floor with the latest recovery technology
• Work alongside doctors, nurses and nutritionists, not a standalone salon
• Growth path as Matrix Wellness opens franchise centres across India