Senior Solution Architect

SourcingXPress; Dadri; Hybrid; INR 1,500,000 - 2,500,000; Full time

Job summary

SourcingXPress is seeking a Subject Matter Expert (SME) to support pre-sales and delivery activities in Telecom. This hybrid role involves client engagement, business discovery, and execution of data-driven solutions. Candidates must have 12+ years of experience in business analysis within Telco, strong communication skills, and knowledge in data analytics and CRM tools. Master’s degrees and relevant certifications are highly desirable. The role is based in Dadri, Uttar Pradesh, India, and involves working closely with technical teams to deliver effective solutions.

Qualifications

• 12+ years of experience in business analysis roles supporting Telco clients.
• Strong understanding of data & analytics lifecycle.
• Experience with pre‑sales deliverables and solution design workshops.
• Exceptional written and verbal communication skills.
• Familiarity with cloud ecosystems and agile delivery methods.

Responsibilities

• Participate in discovery sessions with prospective clients.
• Collaborate with sales to define business use cases.
• Translate client requirements into user stories.
• Lead requirement workshops and stakeholder interviews.
• Manage documentation including BRDs and test cases.

Skills

Telecom domain expertise

Business analysis

Data & analytics lifecycle

SQL

Power BI/Tableau

Client engagement

Project management

Communication skills

Cloud ecosystems

Agile delivery methods

Education

MBA, MPH, or relevant master’s degree

Business analysis or pre-sales certifications

Tools

SQL

Power BI

Tableau

Snowflake

Databricks

CRM tools (Veeva, Salesforce)

Job description

We are looking for a Subject Matter Expert (SME) with domain expertise in Telecom to support both pre‑sales and delivery activities for our data engineering/data science and broader consulting and analytics solutions. This hybrid role blends client‑facing analysis, business discovery, solution scoping, and project execution. You will collaborate with telecom clients to understand their business needs and work with internal technical teams to design and deliver scalable, insight‑driven solutions.

Key Responsibilities

Client Engagement & Pre‑Sales

• Participate in discovery sessions with prospective clients to understand business challenges, current state, and data maturity.
• Collaborate with sales and solution architects to define business use cases, target outcomes, and solution scope.

Develop Pre‑sales Collateral

• Client problem statements and tailored value propositions
• Functional requirement outlines
• Workflow/process maps and high‑level solution blueprints
• Contributions to RFPs/RFIs, SOWs, and proposals
• Conduct competitive and market research to inform solution design and positioning.
• Support creation and delivery of client‑facing presentations, demos, and proof‑of‑concept plans.

Project Delivery & Execution

• Translate client business requirements into clear user stories and functional specifications for technical teams.
• Collaborate with data engineers, data scientists, and visualization experts to shape data pipelines, analytical models, and dashboards.
• Lead or support requirement workshops, stakeholder interviews, backlog grooming, and sprint reviews.
• Validate outputs against business needs through UAT and feedback sessions with clients.
• Manage documentation including BRDs, wireframes, data dictionaries, test cases, and SOPs.

Industry & Domain Expertise

• Domain knowledge in Network Operations, OSS/BSS, Service Delivery, Customer Experience, Revenue Assurance, and Telco Analytics.
• Work with common data assets and platforms such as subscriber and usage data, billing systems, CRM, network management systems, traffic analytics, spectrum management tools, and regulatory databases.
• Stay current with regulatory frameworks (TRAI, GDPR, lawful intercept, telecom licensing) and trends in digital transformation, 5G, IoT, and cloud communications in the telecom sector.

Qualifications / Requirements

• 12+ years of experience in business analysis roles supporting Telco clients—ideally at a consulting, analytics, or digital services firm.
• Strong understanding of data & analytics lifecycle and ability to bridge business needs with technical solutions.
• Experience contributing to pre‑sales deliverables, proposals, and solution design workshops.
• Hands‑on experience with SQL, Excel, Power BI/Tableau, and familiarity with modern data platforms (Snowflake, Databricks).
• Exceptional written and verbal communication skills with the ability to present to senior client stakeholders.
• Experience with Data‑warehousing/Visualization tools such as Databricks, Snowflake, Qliksense, and Power BI.
• Experience with CRM/MCM tools (Veeva, Salesforce) and data models like OMOP or CDISC.
• Familiarity with cloud ecosystems (AWS, Azure, GCP) and agile delivery methods.
• MBA, MPH, or a relevant master’s degree.
• Business analysis or pre‑sales certifications (CBAP, PMI‑PBA, Pre‑Sales Technical Consultant certs).

Soft Skills

• Consultative mindset with strong business acumen.
• Ability to synthesize complex business needs into structured solutions.
• Comfortable working across cross‑functional teams and ambiguous client environments.
• Strong storytelling, documentation, and client presentation abilities.