Telecom Analytics Domain Expert

Persistent Systems Limited; Pune District; Hybrid; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Hybrid work

Growth opportunities

Education sponsorship

Long Service awards

Medical insurance

Job summary

Persistent Systems Limited is seeking a Telecom Analytics Domain Expert to shape KPI formulas and analytics across 2G to 6G architectures. You will translate telecom procedures into measurable metrics, define reporting frameworks, and collaborate with protocol engineers, data engineers, and product teams.

The role focuses on network performance analytics, scoring methodologies, and subscriber experience, with a strong emphasis on 5G Core concepts and roaming analytics.

Qualifications

• 10–15 years of experience in telecom networks, performance management, analytics, planning, optimization, or network engineering.
• Deep understanding of end-to-end mobile network architecture.
• Strong expertise in telecom protocols, signaling procedures, and network operations.
• Experience working with operator-grade telecom systems and analytics platforms.
• Deep knowledge of 5G Core architecture.

Responsibilities

• Define and maintain KPI formulas for mobile network analytics platforms.
• Develop KPI expressions for accessibility, retainability, mobility, integrity, throughput, congestion, and subscriber experience.
• Create and maintain JSON-based metric definitions and expression trees.
• Design telecom performance scoring methodologies and composite network quality indices.
• Translate telecom procedures into measurable analytics metrics and reporting indicators.
• Define operator-level and subscriber-level performance reporting frameworks.
• Define KPI frameworks across 2G–5G deployments and roaming networks.
• Validate analytics outputs and KPI accuracy.

Skills

Telecom analytics

KPI modeling

JSON/XML configurations

SQL

Excel

Git

Reporting tools

Tools

JSON

XML

Job description

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

We are looking for a Telecom Analytics Domain Expert to join the team responsible for defining, maintaining, and evolving the network KPI and analytics framework of our mobile network performance platform. This is a domain-centric role that requires deep expertise in telecom technologies rather than software development. The successful candidate will play a key role in translating mobile network procedures, signaling flows, failure scenarios, and operational metrics into actionable KPIs, scoring models, and analytics frameworks used by mobile operators worldwide. The platform spans the complete telecom ecosystem including 2G, 3G, 4G LTE, 5G SA/NSA, IMS/VoLTE, roaming networks, and emerging 6G technologies. You will be responsible for defining KPI formulas, analytics logic, protocol error mappings, dimension data models, subscriber intelligence metrics, and network quality scoring frameworks that power large-scale telecom analytics solutions.

• Role: Telecom Analytics Domain Expert
• Location: Pune
• Experience: 10 to 15 Years
• Job Type: Full-Time Employment

What You'll Do:

• Define and maintain KPI formulas for mobile network analytics platforms.
• Develop KPI expressions for accessibility, retainability, mobility, integrity, throughput, congestion, and subscriber experience measurements.
• Create and maintain JSON-based metric definitions and expression trees.
• Design telecom performance scoring methodologies and composite network quality indices.
• Translate telecom procedures into measurable analytics metrics and reporting indicators.
• Define operator-level and subscriber-level performance reporting frameworks.
• Define KPI frameworks across 2G GSM/GPRS, 3G UMTS, 4G LTE/EPC, 5G SA/NSA, IMS/VoLTE, Roaming Networks.
• Build procedure-level analytics and reporting models.
• Define success, failure, drop, rejection, and congestion criteria for network procedures.
• Validate KPI calculations against network traces, KPIs, and operational scenarios.
• Design analytics for handovers, mobility management, registration procedures, session establishment, and charging workflows.
• Define roaming analytics across MAP, Diameter S6a, GTP-C S8, SEPP N32.
• Design inbound and outbound roaming KPI frameworks.
• Define home and visited network performance measurements.
• Support MVNO and MNO roaming analytics models.
• Collaborate closely with telecom protocol engineers, data engineers, architects, and product teams.
• Define requirements for protocol decoder and analytics development teams.
• Validate analytics outputs and KPI accuracy.
• Monitor industry trends and telecom standardization activities.
• Contribute to future analytics frameworks supporting 6G technologies and emerging telecom architectures.

Expertise You'll Bring:

• 10-15 years of experience in telecom networks, performance management, analytics, planning, optimization, or network engineering.
• Deep understanding of end-to-end mobile network architecture.
• Strong expertise in telecom protocols, signaling procedures, and network operations.
• Experience working with operator-grade telecom systems and analytics platforms.
• Deep knowledge of 5G Core architecture.
• Strong understanding of AMF, SMF, UPF, UDM, AUSF, PCF, NRF, NSSF, CHF, SEPP.
• Expertise in NGAP and 5G NAS procedures.
• Strong understanding of network slicing concepts and KPI modeling.
• Knowledge of 5G SA and NSA deployments.
• Strong understanding of IMS architecture.
• Knowledge of SIP signaling and VoLTE procedures.
• Experience defining voice quality and service performance metrics.
• Experience working with KPI definitions and metric configurations.
• Strong understanding of JSON and XML configurations.
• Experience using SQL, Excel, and reporting tools for analytics validation.
• Knowledge of Git and version control practices.
• Excellent analytical and problem-solving capabilities.
• Strong stakeholder management and communication skills.
• Ability to work with engineering, product, operations, and customer teams.
• Strong documentation and presentation skills.
• Ability to drive domain strategy and influence product direction.
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”