Senior Site Reliability Engineer

NatWest Group; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

NatWest Group in Bengaluru seeks a VP-level Site Reliability Engineer to drive availability, performance, and security for our products and services. You’ll work with feature teams and stakeholders to define reliability targets and embed best practices across the release pipeline.

The role emphasizes automation, scalable architectures, incident response, and mentoring colleagues, with a collaborative culture and opportunities for professional growth.

Qualifications

• Senior SRE with proactive problem spotting and bottleneck detection.
• Experience with cloud-native microservices and Kubernetes.
• Strong knowledge of Azure, IaC and automation tooling.

Responsibilities

• As our Site Reliability Engineer, you’ll meet service level objectives and continually improve production systems.
• You’ll define error budgets to balance risk and reliability while guiding releases.
• You’ll scale systems with automation and coach teammates to improve reliability and velocity.
• Collaborate with engineers and stakeholders to deliver secure, resilient services.

Skills

Cloud-native

Kubernetes

DevOps practices

Automation

Tools

Grafana

Log Analytics

AppInsights

Azure DevOps

Azure Bicep

PowerShell

Job description

• In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• We're offering this role at vice president level

Join us as a Site Reliability Engineer

• In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• We're offering this role at vice president level

What you'll do

As our Site Reliability Engineer, you’ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You’ll define error budgets that support finding the right balance between risk and reliability.

You’ll also provide structure and help to our release process, suggesting and making improvements where possible. You’ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We’ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.

In Addition To This, You'll

• Proactively contribute new ideas and innovations to meet short term and longer-term goals
• Continually balance and manage any potential risks
• Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
• Provide technical expertise and input to establish the risk tolerance of products and services
• Communicate incident status updates clearly and frequently to other teams, customers and stakeholders

The skills you'll need

We’re looking for an experienced Senior SRE with a proactive approach to spotting problems, areas for improvement and performance bottlenecks. You’ll alos need experience of working with cloud-native microservices, including containerisation, management of Kubernetes workloads and API management.

We’re Also Looking For

• Experience of Azure, Infrastructure as Code and technologies such as PowerShell, JSON, Azure Bicep, ARM, and Azure DevOps
• Experience with full stack observability using tools such as Grafana Stack, Log Analytics and AppInsights
• Excellent knowledge of DevOps processes and principles
• Knowledge of IT Service Management and automation of IT fulfilment processes through orchestration and ServiceNow
• Strong communication skills with the ability to proactively engage with a wide range of stakeholders