Senior Servicenow Developer

Harita Techserv; Hyderabad; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Harita Techserv in Hyderabad, India, seeks a Senior ServiceNow consultant to lead configuration and implementation efforts across the platform, including GenAI features, with a focus on delivering scalable digital services.

The role requires hands-on experience with Flow Designer, Integration Hub, APIs, Studio IDE, ATF, and strong data management knowledge, plus excellent communication and Agile teamwork.

Qualifications

• 7+ years of ServiceNow configuration/implementation experience.
• Hands-on experience with ServiceNow AI/GenAI features.
• Knowledge of LLMs, Generative AI, and Prompt Engineering.
• Minimum 2 active ServiceNow CIS certifications; CAD is preferred.
• Strong knowledge of Flow Designer, Integration Hub, APIs, Studio IDE, and ATF.
• Good understanding of data management and databases.
• Strong customer-facing, communication, presentation, and problem-solving skills.
• Experience working in Agile/Sprint-based environments.

Responsibilities

Skills

ServiceNow

GenAI features

LLMs

Prompt engineering

Flow Designer

APIs

Data management

Agile/Sprint

Tools

Studio IDE

ATF

Job description

Role & responsibilities

Required Skills:

• 7+ years of ServiceNow configuration/implementation experience.
• Hands-on experience with ServiceNow AI/GenAI features.
• Knowledge of LLMs, Generative AI, and Prompt Engineering.
• Minimum 2 active ServiceNow CIS certifications; CAD is preferred.
• Strong knowledge of Flow Designer, Integration Hub, APIs, Studio IDE, and ATF.
• Good understanding of data management and databases.
• Strong customer-facing, communication, presentation, and problem-solving skills.
• Experience working in Agile/Sprint-based environments.

Good to Have:

• AI adoption and change management experience.
• Knowledge of AI governance, data privacy, and Responsible AI.
• Experience leading technical workstreams or mentoring junior consultants.