Senior Service Engineer

Krishitek Industries; Ahmedabad District; On-site; INR 420,000 - 700,000; Full time

Job summary

Krishitek Industries Pvt. Ltd. is seeking an experienced Field Service Manager to oversee installation, commissioning, repair and after-sales support for agricultural machinery.

You will travel to farms and dealer locations nationwide to ensure machines operate reliably and meet performance standards. The role requires hands-on knowledge of tractors, hydraulic systems, mechanical assemblies, and agricultural implements, plus a willingness to work in rural field conditions and lead the service

Qualifications

• 4–5 years of after-sales support experience in agricultural engineering or automotive engineering.
• Diploma/B.Tech/B.E. degree from a recognized institution.
• Proven ability to handle multiple tasks with accuracy and attention to detail.

Responsibilities

• Install, fit, commission, troubleshoot, repair, and provide technical support for Krishitek machinery.
• Travel to farms and dealer locations across India to ensure proper installation and support.
• Oversee after-sales service operations and timely resolution of customer issues.
• Manage field service activities and warranty management.
• Coordinate with internal teams to ensure seamless delivery of services to customers.
• Develop strategies to improve customer satisfaction through effective communication and issue resolution.
• Handle and guide the service team.

Skills

Tractors

Hydraulic systems

Mechanical assemblies

Agricultural implements

Field work

Education

Diploma/B.Tech/B.E. degree

Job description

Roles and Responsibilities

• As a manager, you will be responsible for installation, fitting, commissioning, troubleshooting, repair, and technical support of Krishitek agricultural machinery.


• You will travel to farms and dealer locations across India, particularly during peak agricultural seasons, to ensure machines are properly installed, operational, and supported.


• The ideal candidate should have strong practical knowledge of tractors, hydraulic systems, mechanical assemblies, and agricultural implements, along with a genuine willingness to work in rural field conditions.


• Manage after-sales service operations, ensuring timely resolution of customer complaints and issues.


• Oversee field service activities, including technical services and warranty management.


• Coordinate with internal teams to ensure seamless delivery of services to customers.


• Develop and implement strategies to improve customer satisfaction ratings through effective communication and issue resolution.

• Handling & Guide Team

Desired Candidate Profile

• 4-5 years of experience in after-sales support or a related field (agricultural engineering/automobile engineering).


• Diploma/B.Tech/B.E. degree from a recognized institution.


• Proven track record of handling multiple tasks simultaneously while maintaining high levels of accuracy and attention to detail.